Regional Community Manager

About Parkbridge Lifestyle Communities

Parkbridge Lifestyle Communities is Canadas leading developer and owner/operator of 90 residential and resort communities in six provinces from coast to coast. Parkbridge enriches the lives of Canadians by enabling couples to buy their first home sooner, seniors to downsize and enjoy a more carefree retirement, and families to vacation at RV resorts that benefit from activity programs and included amenities. An operating platform of QuadReal Property Group, Parkbridge manages and continually invests in the properties it owns and operates, creating a longstanding relationship with our customers and vibrant communities with quality amenities.

Visit www.parkbridge.com for more information.

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here. www.quadreal.com

We are looking for individuals with focus, ambition, and drive to help us achieve our mutual goals. We offer competitive compensation, a fun, exciting work environment, as well as opportunities for personal development and professional growth through mentoring and training. If you would like to be part of exceptional, global team with endless opportunities to learn, grow and make a difference in our communities, we encourage you to apply today!

The Regional Manager will be responsible for the operations and supervision of multiple manufactured home communities in Edmonton and Grande Prairie, Alberta.

You will be reporting the Director, Property Operations (West Residential), and providing guidance and mentorship to property managers. Major areas of responsibilities include creating and managing the annual operating and capital improvements budgets, personnel management, resident relations, and other related property management duties.

Personnel Management

• Determine staffing levels for each Property in conjunction with budget.
• Recruit and select qualified property management for assigned properties.
• Approve hiring and termination of all community level staff in conjunction with HR.
• Conduct annual performance review evaluations and recommend compensation adjustments for Property management staff; coach and accurately appraise performance.
• Approve compensation adjustments for all community staff personnel and ensure proper HR submissions.
• Recommend and coordinate education and training of property management staff to enhance skill development.
• Ensure compliance with federal, provincial, and local agencies that regulate fair housing laws and property operations.
Review all employee accident/illness reports ensuring safety procedures and safety equipment are being followed or used.

Asset Maintenance/Physical Property Management

• Approve budgeted expenditures.
• Conduct on-site inspections.
• Review recommended equipment needs in conjunction with local property management.
• Ensure implementation of annual capital improvement program.
• Monitor safety, loss, and risk management at each community as it relates to property, vehicles and equipment.
• Approve the selection of all contractual services for assigned properties.
• Available for after hour emergencies and other activities as necessary.

Budget Responsibilities

• Prepare and submit annual operating budgets and accept total budget responsibility for each property.
• Control income and expense categories of portfolio.
• Develop annual occupancy and lease-up projections; and implement programs to achieve them.
• Review monthly P&L statements, prepare a written variance report and include a corrective action plan where needed.
• Maintain accurate rent rolls in conjunction with property managers.
• Ensure timely collection of rent at each community in conjunction with property managers.
• Review monthly property accounting reports, as required.
• Assist in preparation of development and acquisition pro-forma budgets as requested.
• Ensure that internal control practices are adhered to and monitor for compliance. Recommend changes to operating controls, as needed.

Resident Relations

• Meet with residents and maintain effective communication.
• Respond to resident complaints in conjunction with property managers.
• Work with property managers to develop effective resident relation activities.
• Ensure customers/residents receive a high level of service consistent with Parkbridge philosophy.

Qualifications

• Proven experience in property operations within the real estate industry.
• Experience across different asset classes is acceptable; specialization in a specific asset class is not required.

• Demonstrated experience in managing teams and overseeing personnel.

#LI-Hybrid

#LI-AP1

Note to Recruiters: QuadReal and Parkbridge do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.

QuadReal will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.