Assistant Store Manager - Shoe Department

ABOUT US

We are a family-owned independent retailer that has been in operation for 144 years in historic downtown Port Perry. We are known for our excellent customer service and our wide variety of merchandise. Our goal is to give every customer an amazing experience with us. Brocks offers a fun, fast paced environment for our team to be successful in. Because we are independent, there is no head office, district manager and no planograms so we will rely on your skills, creativity and experience to make the store a destination for local shoppers and tourists.

ABOUT THE ROLE

The Assistant Store Manager (Shoe Department) is paramount to our success. You will steer the departments daily success by leading, inspiring and growing the sales team. Youll set the tone for a positive, memorable customer service experience. Your ability to merchandise, manage inventory, execute initiatives and lead your team will have a positive impact on our success and profitability. You will work closely with the Store Manager, Receivers and Owners. Weekends are a priority for our business and the position requires that all team members work 4 out of 8 weekend days, this usually works out to every other weekend.

BENEFITS

Competitive pay & commission

Generous staff discount program

Flexible Schedule

WHAT YOU WILL DO:

· Sales management: Set team expectations to exceed daily, weekly and monthly sales goals.

· Team leadership: Develop positive work environment by inspiring, coaching & leading sales team to deliver outstanding customer service.

· Inventory Control: Keep stock levels full, organize restocking requirements and maintain the sales floor in a fashion that creates an easy and fun shopping experience.

· Visual Merchandising: Work with our Head Merchandiser to set up and maintain visual displays that draw customers in.

· Problem solving: Take charge to prevent and address operational, customer, staff, and health and safety concerns by presenting solutions and communicating with Store Manager and Owners.

· Operations Management: Administer store systems and procedures, opening & closing procedures, complete daily store standards inspections, assist in employee attendance tracking and scheduling support. Assist in seasonal change overs, may require occasional lifting or movement of merchandise (up to 50lbs). Support and help resolve issues in other departments if Store Manager or Department Managers are not in or available.

REQUIREMENTS:

· 2 years or more of retail management experience

· Proven sales skills.

· High School diploma

· Ability to communicate, written and verbal.

· Availability to work weekdays, weekends, holidays and occasional evenings.

If you are passionate about shoes, customer service and you feel like you can make a positive addition to our team please submit your resume with a cover letter to let us know why you are applying for the role and highlight your experience and skill sets.

Our hiring team will carefully assess applications, and only shortlisted candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Expected hours: 35 - 45 per week

Additional pay:

• Commission pay

Benefits:

• Flexible schedule
• Store discount

Flexible language requirement:

• French not required

Ability to commute/relocate:

• Port Perry, ON L9L 1B8: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail Management: 2 years (required)

Language:

• English (required)

Work Location: In person