System Administrator

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Systems Administrator you will work as a part of Information Technology (IT) Voice and Video Solutions team to provide Audio Visual (AV) technical support and customer service for the corporation. You will work closely with various Business Units and internal IT teams to ensure high level system sustainability and customer satisfaction are achieved. Primary duties include:

• Administer Audio Visual systems including system configuration and managing user accounts.
• Create and document existing and new operational processes and procedures.
• Troubleshoot Microsoft Teams Rooms Systems and assist as a producer for Teams Live Events/ Town Halls
• Assess boardroom technology upgrades and net new Audio-Visual deployments.
• Research and evaluate emerging AV technologies.
• Assist in the implementation and troubleshooting of new boardroom AV technologies.
• Setup and facilitate ad hoc online meeting requests including coaching clients on how to use the technology.
• Manage and ensure the smooth operation of digital display units (DDUs) at various locations.

Qualifications

• A completed 2 year technical diploma in Information Technology or a related field.
• Working knowledge of AV solutions will be considered an asset.
• Previous experience working with Remedy, Microsoft Teams/ Microsoft Teams Rooms Systems will also be considered assets.
• You have exceptional communication skills and customer focus.
• Success in this position requires excellent technical, analytical, communication, organizational, and time management skills.
• Applicants must be able to work independently, as well in a team environment.

Pre-employment Requirements

• A security clearance will be conducted.
• Successful applicants must provide proof of qualifications.

Workstyle: This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction. Union: CUPE Local 38 Business Unit: Information Technology Position Type: 1 Permanent Location: 133 6 Avenue SE Compensation: Pay Grade 7 $35.45 - 47.43 per hour Days of Work: This position typically works a 5 day work week, with 1 day off in each 3 week cycle. Hours of work: Standard 35 hour work week Audience: Internal/External Apply By: April 4, 2025 Job ID #: 311781

Information :

• Company : City of Calgary
• Position : System Administrator
• Location : Calgary, AB
• Country : CA