Sales Support Coordinator

Who We Are: Bradken is equipping the mining resource sector to sustainably advance society. As a Sales Support Coordinator, youll be joining a global team and working closely with the Regional Sales Managers and Sales Team based in Canada contributing to our goals and mining client engagement. Our +3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030. You will join a diverse and inclusive team contributing across more than 100 unique professions and trades. What Youll Do Every Day: Imagine yourself as the go-to person for our sales team and customers. Youll be:

• Assisting with the orders, from initial processing to final delivery, working closely with our manufacturing and logistics teams.
• Crafting accurate and compelling quotations that help us win new business.
• Ensuring timely invoicing and follow-up on payments, contributing to our financial health.
• Providing exceptional customer service, keeping clients informed and satisfied.
• Maintaining our CRM (Salesforce) and ERP (Epicore) systems with accurate data, ensuring seamless information flow.
• Collaborating with various internal teams to meet customer expectations.

Key Relationships:

• Sales and Order Fulfillment:
• Drive smooth order processing from start to finish, collaborating closely with internal teams.
• Provide vital support to the sales team by delivering product information and resolving customer challenges.
• Customers & Suppliers: Offer support to ensure product satisfaction.
• Other Product Development Teams: Engage in knowledge transfer, training, and collaborative projects.

What Youll Need to Succeed:

• Excellent communication skills in English (both written and spoken).
• Exceptional organizational skills and meticulous attention to detail.
• Experience in administration, customer service, or a similar support role.
• Proficiency in Microsoft Office Suite.
• Familiarity with any ERP/CRM systems (Salesforce experience is a plus but will not disqualify).
• Prior experience in an industrial/manufacturing environment, particularly with piping or reading drawings, is a significant advantage but not mandatory.

Location: The role will be based in our Edmonton office (hybrid role) located in 6891 67 Street NW Edmonton Alberta AB T6B 3M3 CAN Why join our team at Bradken?

• Safety first environment and mindset
• Flexible work options
• Competitive Total Reward Packages
• Global and local recognition programs
• Paid Parental Leave
• Learning and Development focus
• Education assistance
• EAP for you and your family
• Community Involvement program

If youd like to part of a team thats changing the game, please apply along with your resume and a brief cover letter highlighting why this should be your next role the closing date to apply for this role is Sunday June 8th 2025, everyone has a story...be part of ours! Before commencing employment, you will be required to complete a psychometric assessment, Microsoft skills assessment, and a pre-employment medical including drug and alcohol testing. WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance a nd business needs.

Information :

• Company : Bradken
• Position : Sales Support Coordinator
• Location : Edmonton, AB
• Country : CA