Retail Customer Service Coordinator

Winners

Chez TJX Canada, chaque jour apporte de nouvelles occasions de croissance, de découverte et daccomplissement. Vous ferez partie dune équipe dynamique qui prône la diversité, encourage la collaboration et donne la priorité à votre développement. Que vous travailliez dans nos centres de distribution, nos bureaux dentreprise ou nos magasins de détail, comme WINNERS, HomeSense, et Marshalls, vous trouverez de nombreuses occasions dapprendre, de vous épanouir et de faire une différence. Rejoignez léquipe de TJX - une entreprise du palmarès Fortune 100 et le chef de file mondial de la vente à prix réduits

Description demploi :

The opportunity

Our Associates bring our business to life. Working in our stores, youll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If youre passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!

What youll discover

Eligible Associates can look forward to:

• One-of-a-kind, inclusive culture
• Dedicated training and on-the-job resources to enhance your development
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What youll do

Its safe to say theres no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:

• Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.
• Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
• Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.
• Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.
• Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the stores fashion, brand, and value strategy through dynamic feature changes.
• For a closer look into the role, click HERE

What youll need

To begin your career with us, youll have:

• Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
• High School education or equivalent experience
• Excellent problem solving and communication skills including verbal, written and active listening
• Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operations
• The ability to set up and maintain a warehouse environment

Renseignements supplémentaires : tous les candidats âgés de 18 ans et plus seront soumis à une vérification de leur casier judiciaire durant le processus dembauche.

Adresse :

40 Kingston Road Unit 005

Emplacement :

CAN Magasin Winners 0279 Ajax, Ont. Hourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

Information :

• Company : Winners
• Position : Retail Customer Service Coordinator
• Location : Ajax, ON L1Z 1E9
• Country : CA