Operations Manager

K1 Speed Canada | St. Catharines, ON LR L | CA

OverviewWe are seeking a dynamic and experienced Operations Manager to lead our team and drive operational excellence. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that our business objectives are met while fostering a positive work environment. This role requires effective communication, strategic thinking, and the ability to manage multiple tasks efficiently.

Job Description

The Operations Manager will closely with the General Manager, Manager, and supervisors and 40+ employees.

  • Full time, permanent position
  • Approx. 40-44 hours per week
  • Must have open availability including weekends

Pre-opening Site Duties and Responsibilities

  • Support in hiring of new employees
  • Assist in setting up location office/filing system/track
  • Possible training to happen at other locations

Duties and Responsibilities

  • Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and firing
  • Cash handling duties including: preparation of tills, change fund maintenance, and preparation of deposits
  • Customer interaction and auditing of customer experience
  • Performing operational paperwork duties including safety, accounting and inventory
  • Creating schedules and employee communications
  • Maintaining the effective operational feasibility of the center
  • Maintaining the highest standard of facility appearance including storage areas and the parking lot
  • Coordinate with your General Manager to ensure that all facility maintenance is performed quickly
  • Ensuring that:
  • Cashiers adhere to correct cash handling procedures and sell effectively
  • Track Attendants run races safely, efficiently and professionally
  • Mechanics maintain our karts in peak working condition
  • All staff are strictly adhering to company policies and providing outstanding customer service.

Qualifications

● Previous Operations Manager / Store Manager experience preferred.

● High school diploma or post-secondary school degree

● 3+ years of experience in a management role

● Experience with Google Apps including Google Docs and Google Drive

● 5+ years of experience in customer service

The successful candidate will have previous experience in:

  • Leading a large team
  • Providing exceptional customer service
  • Passion for creating/maintaining a safe and fun work environment
  • Strong people management skills
  • Training and development
  • Making decisions in a fast paced environment

Join us in this exciting opportunity to make an impact while leading a dedicated team towards success!

Job Type: Full-time

Pay: $51,000.00-$58,000.00 per year

Additional pay:

  • Tips

Benefits:

  • On-site parking
  • Store discount

Schedule:

  • 8 hour shift
  • Every Weekend
  • Monday to Friday

Education:

  • Bachelors Degree (preferred)

Experience:

  • Retail management: 3 years (required)

Work Location: In person

Expected start date: 2025-03-24


Information :

  • Company : K1 Speed Canada
  • Position : Operations Manager
  • Location : St. Catharines, ON LR L
  • Country : CA
Next Process

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Post Date : 2025-03-10 | Expired Date : 2025-04-09

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