Logistics Coordinator

Job Summary

You will work as a supervisor of the daily company operations, be self-motivated, organized, enjoy interacting with team members and finding new ways to add value to our customers operations and increase customer base. The successful candidate will be a result driven with experience in managing teams, client relationships, and can leverage experience and contacts in the industry.

Responsibilities and Duties

• Ensures proper documents are in place for all client shipments to facilitate import and export functions in compliance with carriers and regulatory bodies.
• Reviews shipping documentation required for shipment orders and maintains accurate records of the transactions.
• Works with the team, clients, third party logistics and sales for processing, scheduling, processing and tracking ocean and air shipments.
• Reviews estimated timelines for all bookings and ensure they are met and files are kept according to standard operating procedures.
• Investigates and conducts root cause analysis and problem resolution for imports, exports and domestic shipments in a timely manner.
• Tracks, analyzes and communicates key performance metrics to reporting manager.
• Clearly communicates with customers (internal and external) in a proactive manner to ensure excellent service delivery
• Effectively coordinates operations between all modes of transport (ocean, air, consolidation, domestic and small packaging) between third party logistics and internal Sales.
• Demonstrates proficiency in job duties by streamlining processes and procedures, follows standard operating procedures (SOPs) and works cooperatively to provide quality customer support.
• Fills in as needed during team mate absence to ensure that the additional workload is completed to ensure constant customer satisfaction.
• Facilitates and attends training sessions and comprehends training material and subject matter.
• Understands and adheres to companys policies and standard operating procedures.
• Provides general clerical support such as composing and typing letters, creating and maintaining file folders and filing system in organized and chronological order.
• Performs other duties as may be assigned.

Work Experience and skills

• 7years of previous work experience in freight forwarding and experienced team leader.
• Hands on experience in processing shipping requests for shipping (air and ocean) from start to finish.
• Strong communication and presentations skills. Must possess a keen eye for details and exhibit ownership.
• CIFFA License is an asset.
• Must be a dynamic, self-motivated, and enthusiastic individual who thrives under pressure and is able to perform multiple functions and prioritize tasks accordingly.
• Organized & extremely detail oriented. Must be able to pick up new concepts and learn new systems quickly.
• Working knowledge of safe lifting method. Lifting or moving up to 50 lbs

Job Type: Full-time

Pay: $42,000.00-$60,000.00 per year

Benefits:

• Casual dress
• On-site parking
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• CALGARY, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• logistics: 5 years (required)

Work Location: In person

Expected start date: 2025-06-02

Information :

• Company : Jenik Freight
• Position : Logistics Coordinator
• Location : Calgary, AB
• Country : CA