Food Services Support Worker

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: ACCOUNTABILITIES: Commercial Kitchen Operations

• Guided by Food Safe practices and SA policies, prepare daily meals for guests utilizing resources and donations in a way that extends their potential reach.
• Organize tasks according to priority, ensuring the continuous operation of the kitchen, washing dishes throughout the day.
• Work with and empower volunteers, in a positive and respectful manner, to support the daily kitchen operations. Request volunteer support and give direction for: making soup; making sandwiches; mixing salad; preparing desserts; washing dishes; cleaning and sanitizing workstations; serving breakfast; processing food such as carrots, potatoes, ground beef, turkey, etc; rolling cutlery.
• Following Food Safe, Foodbank Accreditation, and TSA standards, record and track all necessary aspects of food handling i.e. hot food temperature logs, fridge/freezer temperature logs, cooling logs, etc.
• Maintain a high level of cleanliness according to Interior Health inspection standards.
• Communicate with supervisor, Community Ministries Director, regarding supply levels and what is necessary to purchase for continuous operation.
• Process incoming perishable food donations according to Food Safe standards, utilizing resources in a way that will extend our resources.

Foodbank/Shareshelf

• Utilizing the Link2Feed software, exercising empathetic and professional care, assist individuals and families to obtain a food hamper.
• Receive and respond to Foodbank phone calls and voicemails in a professional manner, guided by our Core Values.
• Maintain high level of confidentiality and privacy while interacting with ‘clients and volunteers.
• Maintain records for LOOP and Second Harvest donations, inputting weights into databases, respectively.
• Work with volunteers in a respectful and positive manner, ensuring Foodbank Standards are consistently maintained.
• Communicate with supervisor, Community Ministries Director, regarding inventory stock and potential purchase orders necessary for continuous operations.
• Train and empower volunteers to maintain logs for repacking and recalled foods within Foodbank.
• Maintain proper ‘First In, First Out procedure within Shareshelf program and perishable donations.
• Monitor Shareshelf donations to glean resources for community kitchen feeding program.

Health & Safety

• Work in compliance with OH&S Act and Regulations and abide by TSA H&S policies and procedures.
• Report workplace hazards, dangers, injuries, illness, or close calls in a manner required by TSA.
• Keep work areas clean and hazard free.

CRITICAL RELATIONSHIP MANAGEMENT

• Communicate with clients, donors, staff, and volunteers.

Governance Boards and Councils: None MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:

• Reports directly to: Supervisor/CMD
• Direct reports: N/A

FINANCIAL AND MATERIALS MANAGEMENT: WORKING CONDITIONS:

• Normal working hours are 8-3:30 (30 min unpaid lunch) Monday to Friday.
• Work location is within Community and Family Services Commercial Kitchen and Foodbank.
• Minimal travel required for the position.
• The incumbent works in generally agreeable conditions, with the following exceptions:
  • People with challenging behaviours
  • Verbal abuse
• Required to lift up to 30lbs.
• The incumbent may be exposed to the risk of minor harm, injury or illness due to:
  • Exposure to infectious diseases
  • Possible exposure to illicit drugs and alcohol
  • Sharp objects
  • Moving objects
• The incumbent must take the following precautionary measures (in addition to H&S rules):
  • Universal precautions
  • Annual WHMIS training/certificate
  • Food Safe training/certificate

The above responsibilities must be performed in keeping with The Salvation Armys Mission, Vision and Values, in a professional manner, upholding our code of conduct. EDUCATION AND EXPERIENCE QUALIFICATIONS: Education, Qualifications and Certifications:

• High school diploma or equivalent
• Food Safe 1 basic required
• CPR, First Aid, Non-Violent Crisis Intervention Training an asset

Experience and Skilled Knowledge Requirements

• Preference given to those with prior kitchen/restaurant experience.

Skills and Capabilities:

• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Excellent customer/donor service ethics including the ability to deal with the public in a friendly, non-judgmental manner.
• A proven ability to work in a team setting as well as a willingness to take personal initiative and accountability.
• Ability to stand for long periods of time.
• Ability to adapt to change and interruptions to a normal work routine and work in a fast-paced environment.
• Ability to lift up to 30lbs.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry)

Compensation: The target hiring range for this position is $17.85 to $18.58 with a maximum of $22.29. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Information :

• Company : The Salvation Army
• Position : Food Services Support Worker
• Location : Williams Lake, BC
• Country : CA