Community Housing Intake Caseworker

Job Type: Permanent Full-Time

Full Time Schedule: Tuesday - Saturday, 10am - 6pm

Full time Wage: $51,890 per year to start

About the Role

As a Intake Case Worker, you will play a pivotal role in supporting individuals transitioning from homelessness to stable housing. Working within a Housing First and recovery-oriented framework, you will:

• Engage with clients to assess strengths, identify barriers, and develop strategies to achieve housing stability.
• Guide clients through housing intake and move-in processes, including arranging viewings and signing leases.
• Support clients in overcoming challenges such as obtaining ID, and acquiring funding.
• Create personalized case plans, provide life skills coaching, and connect clients to community resources.
• Work collaboratively with the Housing Transitions team to find appropriate long-term housing solutions.
• Maintain accurate case notes, daily stats, and other documentation.
• Address client crises and create safety plans as needed.

About You

The ideal candidate will demonstrate empathy, professionalism, and the ability to work effectively with vulnerable populations. You bring:

• A minimum 2-year diploma in a social science discipline (or progress toward it).
• 2+ years of housing casework experience, ideally with vulnerable populations.
• At least one year of experience working in the addictions field.
• Knowledge of community resources, social service programs, and housing systems within Calgary.
• Understanding of Housing First, harm reduction, and trauma-informed care philosophies.
• Strong crisis management, rapport-building, and advocacy skills.
• Proficiency in MS Office and strong organizational abilities.
• A non-judgmental approach, with a high degree of compassion and empathy.

Position Requirements:

• Proof of COVID-19 vaccination.
• Class 5 (non-GDL) drivers license and willingness to drive agency vehicles.
• Physical ability to assist clients and lift items up to 35 lbs.
• A valid Vulnerable Sector Search (within the last six months).
• Certifications such as FOIP and “Its Your Move” (or equivalent Patient Lift training).

About Alpha House:

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.

Benefits of working at Alpha House

• Meaningful work supporting vulnerable populations
• Medical Benefits after six months of continuous work
• Personal Development and training opportunities

If this role sounds like something you are interested in, we urge you to apply.

Information :

• Company : Alpha House Society
• Position : Community Housing Intake Caseworker
• Location : Calgary, AB TA T
• Country : CA