Bulk Officer

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where youre part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Bulk Officer is responsible for managing the day-to-day distribution of empty rail equipment for bulk shippers in the US and Canada as part of CNs overall supply chain. The role engages stakeholders throughout the supply chain process to achieve a balance of order fulfillment and pipeline fluidity, with a focus on asset utilization.

Main Responsibilities

Fleet and Pipeline Management

• Establish weekly distribution of CNs fleet to maximize order fulfillment and car velocity
• Monitor empty and loaded pipelines to ensure network fluidity and avoid congestion in terminals
• Engage with Field Operations and other stakeholders to regulate pipelines where necessary
• Collaborate with the team to prioritize, manage and communicate exceptions affecting customers
• Work with both internal and external stakeholders, and focus on full supply chain model, to clearly communicate exceptions and identify opportunities for improvement and additional contribution through cost reduction and revenue increases
• Understand and use Key Performance Indicators (KPIs) to validate customer fleet size, forecasts, and long dwell cars on the network as well as offline follows coming to CN
• Monitor KPIs to determine corrective actions to be taken to maximize utilization
• Engage with the Regional team, Planners, Marketing, Network team, and Service Delivery team in order to promote productivity and optimization for private fleet cars
• Interact on a daily basis with CN customers via phone, emails, conference calls

Customer Liaison

• Interact with customers (e.g. shippers, unloading terminals, third parties) to set plans for movement, review forecasted demand, and address day-to-day issues
• Cultivate positive working relationships

Score Carding and Analysis

• Compile statistics and maintain information to build customer specific scorecards and internal supply chain reports
• Identify areas requiring improvement
• Share performance indicators with internal and external stakeholders

Working Conditions

The role has standard working conditions in an office environment with a modified workweek from Sunday to Thursday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress

Requirements

Experience

Bulk Officer

• Between 3 to 5 years of relevant railway experience

o Experience with Microsoft Excel, Word and Business Objects and Access

Education/Certification/Designation

• High School Diploma
• Bachelors degree*
• Any designation for these above would be considered as an asset

Competencies

• Collaborates with key internal stakeholders to enable higher productivity
• Applies analytical thinking to make recommendations that pursue sustainable performance
• Makes informed and timely decisions to get things done
• Shares timely information within and across functions to get things done effectively
• Continuously displays a customer centric attitude in order to improve the customers journey
• Cultivates relationships to proactively support customers supply chain needs or those that support them
• Develops solutions that align with customers expectations to increase satisfaction
• Is agile in responding to the rapid evolution of the industry and of technology
• Project Management

Technical Skills/Knowledge

• Basic knowledge of CN railway operations
• Basic knowledge of CN customer base
• Knowledge of Software Requirements Specification (SRS), Frames per Seconds (FPS) and Waybill systems
• Basic knowledge of Real-Time Business Intelligence (RTBI) and Train Operation Planning and Control (TOPC)

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canadas Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

Information :

• Company : Canadian National Railway
• Position : Bulk Officer
• Location : Edmonton, AB
• Country : CA