Assistant Manager

Summary of Position:

Seeking an experienced Restaurant team member to support our growing business, working alongside our Restaurant Manager to directly impact the successful operations of the entire Restaurant.

The successful candidate will help provide the planning, organizing, training and leadership necessary to achieve stated Sales/Cost objectives. Additionally, our Assistant Manager will lead in employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Compensation and Benefits:

- Compensation Commensurate With Experience

- Share in Gratuities

- Full Health and Dental Group Benefits *subject to completion of probation period

- Development and Advancement Opportunities

Responsibilities and Duties

- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.

- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.

- Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking and serving standards.

- Assist other staff members to complete opening, closing and prep lists.

- Actively manage other staff members by working hands on in making food, servicing customers and overseeing the coordination of deliveries.

- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

- Fill in where needed to ensure guest service standards and efficient operations.

- Continually strive to develop your staff in all areas of managerial and professional development.

- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.

- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures.

- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.

- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.

- Fully understand and comply with all federal, provincial, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

- Provide advice and suggestions to General Manager as needed.

Qualifications and Skills

- Be 21 years of age.

- High School diploma or equivalent required.

- Have knowledge of service and food, generally involving at least 2 years of Quick Service Restaurant or comparable business.

- Possess excellent basic math skills and have the ability to operate a cash register and POS system.

- Qualified candidates must have excellent customer service and employee relation skills.

- Must be willing and able to fill in where needed, including as delivery driver which means having a reliable vehicle and a good driving record.

- Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment.

- Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.

- Be able to work in a standing position for long periods of time (up to 10 hours).

- Be able to reach, bend, stoop and frequently lift up to 50 pounds.

- Must be able to work day, nights and weekends.

- Must have the stamina to work 40 to 50 hours per week.

Job Type: Full-time

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Retail Management: 1 year (preferred)
• Restaurant: 1 year (preferred)

Licence/Certification:

• Class 5 Drivers License (preferred)

Work Location: In person

Information :

• Company : Bow Tie Pizza
• Position : Assistant Manager
• Location : Calgary, AB
• Country : CA