Job Description:
Latest job information from The Burke Group: Human Resources Specialists for the position of Service Department Manager. If the Service Department Manager vacancy in Ontario matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at The Burke Group: Human Resources Specialists for the position of Service Department Manager below matches your qualifications.
HVAC / Mechanical Services - Service Department Manager
Lead. Inspire. Build Something Exceptional.
Are you an experienced HVAC or Mechanical Services leader ready to take ownership of a growing service division? We're seeking a dynamic Service Department Manager to lead a high-performing team while driving operational excellence, customer satisfaction, and long-term growth.
This is more than a management position. It's an opportunity to shape the future of a well-established mechanical services organization that has recently implemented the Entrepreneurial Operating System (EOS) and is committed to continuous improvement, accountability, and leadership development.
Role:
As the Service Department Manager, you'll provide strategic leadership for the entire service operation while ensuring exceptional customer experiences and strong financial performance.
Your responsibilities will include:
- Leading, coaching, and developing Service Foremen and Service Technicians
- Managing scheduling, staffing, and daily service operations
- Driving departmental efficiency, productivity, and profitability
- Building and maintaining strong customer relationships
- Resolving complex service issues with professionalism and confidence
- Monitoring key performance indicators and departmental budgets
- Improving systems, processes, and operational workflows
- Supporting health and safety initiatives while maintaining regulatory compliance
- Helping develop future leaders within the organization
What We're Looking For
The ideal candidate is both a strong technical professional and an exceptional people leader.
Qualifications:
- Extensive experience within HVAC or mechanical service operations
- Previous leadership or management experience
- Strong customer relationship management skills
- Excellent communication and organizational abilities
- Proven ability to manage multiple priorities in a fast-paced environment
- Experience improving processes and building high-performing teams
Experience:
- Commercial or industrial HVAC experience
- Hydronic heating systems
- Boiler and burner systems
- Greenhouse mechanical experience (an asset, not required)
- Budgeting and financial management
- Experience leading organizational change
The Leader We're Looking For:
You'll thrive in this role if you are:
- Calm and confident under pressure
- A coach who enjoys developing people
- Accountable and results-oriented
- A strategic thinker who sees opportunities for improvement
- Customer-focused with exceptional problem-solving skills
- Passionate about building strong teams and positive workplace culture
You'll be joining an established organization that is investing heavily in its people, leadership, systems, and future growth. This is a rare opportunity to influence the direction of an expanding service division while becoming a valued member of the leadership team. If you're looking for a role where your leadership will make a lasting impact, we'd love to hear from you.
Job Info:
- Company: The Burke Group: Human Resources Specialists
- Position: Service Department Manager
- Work Location: Ontario
- Country: CA
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Service Department Manager at the office Ontario above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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