Handyman Customer Service Rep

IMPORTANT:This position is not suitable for students or for anyone already working full-time. You should be available during the day to answer/return calls, answer/send emails, and set up appointments for our Handymen.

Do You Love Helping People and Know a Bit About DIY?If youre a natural communicator, bilingual in English and French, and have a basic understanding of construction or handyman work, this role might be a great fit for you!

WHAT WERE LOOKING FOR:

• Friendly, efficient, and confident in handling client calls and emails
• Fluent in both English and French (written and spoken is MANDATORY)
• Organized and dependable with a proactive, solution-oriented mindset
• Comfortable managing bookings, schedules, and client follow-ups (We will show you how)
• Available 25 hours per week, remotely, with occasional in-person planning meetings with the CEO once per week

WHY JOIN US?

• Work from home with a fixed 25 hours/week pay cycle.
• Be the voice and face of our team, helping build strong client relationships
• Weekly collaboration with the CEO to stay aligned and supported

WHAT YOU WILL DO?

• Answer all calls in English or French, and return any missed calls.
• Answer all emails within 1 to 2 hours max of receiving them. Essentially, you are the voice and face of our team, helping build strong and trustful client relationships
• Message CEO Monday - Friday morning, at 6am, to provide an update on any quotes, appointments, scheduling, and inquiries.
• Set up scheduling and assigning jobs to our Handymen.

APPLICATION:Please review our website to understand the types of services we offer. Candidates should have a genuine interest in DIY and show an genuine passion for verbal and written correspondence with clients, essentially, you enjoy making others happy!

Apply now at HandymanAndDesigns.com and help us build something great—one happy client at a time.

Job Types: Part-time, Permanent, Freelance

Pay: $18.00 per hour

Expected hours: 25 per week

Benefits:

• Company events
• Flexible schedule

Schedule:

• On call

Application question(s):

• After reviewing our website and seeing what we do, please write in brief why you are interested in the position? (Note: A no response here will be auto rejected. Also, it is best not to use AI, since all AI responses look the same and thus, your application will be automatically rejected)

Language:

• English (required)
• French (required)

Work Location: Remote

Information :

• Company : HandymanAndDesigns.com
• Position : Handyman Customer Service Rep
• Location : Remote in Montréal, QC
• Country : CA