Field Technician

Role: - Field Technician (IMAC)

Location- Montreal, QC

Job Type: - Contract

This position requires bilingual proficiency in French and English. It is based in Montreal .

As a Field Technician (IMAC) , you will be responsible for the handling, installation, replacement, and configuration of laptops, desktops, and all associated peripherals for our clients end users. A valid drivers license and a personal vehicle are required .

This role reports to the Customer Service Manager .

Main Responsibilities:

• Installs, upgrades, or replaces hardware and software systems and documents the processes
• Relies on experience and judgment to plan and achieve goals
• Performs a variety of complex tasks
• Works under general supervision; a certain degree of creativity and independence is required
• Installation, replacement/configuration of IT equipment and network peripherals
• Performs “Smart Hands” support

Qualifications:

• Experience in IT or a related field; familiar with a varietyof concepts, practices, and procedures in the field
• Able to manage service calls in a real-time reporting environment
• Capable of working independently with limited supervision
• Excellent verbal and written communication skills
• Strong interpersonal and communication abilities

Information :

• Company : Akkodis
• Position : Field Technician
• Location : Montréal, Québec
• Country : CA