Customer Service Representative
Home Assist Services |
Ottawa, ON |
CA
We are seeking a personable and detail-oriented Customer Service Representative to join our team. In this role, you will visit clients post-service to ensure their satisfaction, foster strong relationships, and promote recurring service contracts. Additionally, you will handle payment collections and perform any necessary touch-ups to guarantee our high standards are met.
Key Responsibilities:
- Conduct follow-up visits to clients after service completion to assess satisfaction and address any concerns.
- Build and maintain strong relationships with clients, promoting trust and loyalty.
- Present and sell recurring window cleaning service contracts to clients.
- Collect payments from clients in a professional manner.
- Perform touch-up cleaning on windows as needed to meet company quality standards.
- Maintain accurate records of client interactions and transactions.
Qualifications:
- Excellent interpersonal and communication skills.
- Ability to build rapport with clients and provide outstanding customer service.
- Detail-oriented with strong organizational skills.
- Self-motivated and capable of working independently.
- Must possess a valid drivers license and have access to a personal vehicle.
- Previous experience in sales or customer service is an asset but not required.
What We Offer:
- Comprehensive training to equip you with the necessary skills and knowledge.
- Competitive starting salary of $20 per hour.
- Opportunities for performance-based incentives and career growth.
- A supportive and collaborative work environment
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 - 60 per week
Additional pay:
- Bonus pay
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Application question(s):
- How soon can you start?
- Do you have a car?
Work Location: In person
Information :
- Company : Home Assist Services
- Position : Customer Service Representative
- Location : Ottawa, ON
- Country : CA
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Post Date : 2025-04-07 | Expired Date : 2025-05-07