Claims Supervisor

We are currently recruiting for a Claims Supervisor to join our team in Toronto, Canada . The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate will supervise adjusters, monitors quality, and assists manager with administrative tasks, strategy implementation and mentoring while completing files in accordance with provincial licensing requirements

This role requires frequent interactions in English and requires reading and preparing documents in English on a frequent basis..

• Monitor adjusting practices
• Investigation, collection, and analysis of claims information
• Manage human resources
• Accurate recording, reporting and presentation of files
• Work with managers to maintain client relations
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records

• 3 to 5 years of leadership experience
• Bachelors Degree or an equivalent combination of education and experience
• Minimum 5 years functional / technical experience
• Effective management and training skills
• Able to prioritize tasks effectively
• Strong analytical, problem solving and mathematical skills required
• Excellent verbal and written communication skills
• Effective PC-Based tools skills including MS-Windows, Outlook and Office along with the capability to learn custom applications
• Fully Licensed Adjuster with CIP or FCIP and CRM designation preferred

Information :

• Company : Crawford & Company
• Position : Claims Supervisor
• Location : Canada
• Country : CA