Accounts Receivable Coordinator

WHO ARE WE?

At Divine Flooring, we dont just sell flooring; we bring dreams to life! Our vibrant and dynamic environment encourages collaboration, creativity, and personal growth. As one of Canadas largest flooring suppliers, we empower our teams with the resources, knowledge, and support to achieve remarkable success.

OUR CORE VALUES

Values are more than just words at Divine; they are the foundation of our success and the guiding principles for every decision we make. We live by five core values:

• Lead with Service: Our customers come first, and we strive to exceed their expectations.
• Innovate Today for Tomorrow:We embrace new ideas and technologies to stay ahead in a rapidly evolving industry.
• Never Sacrifice Quality for Profit:Our commitment to quality is unwavering, ensuring we deliver the best products and services.
• Embrace Change: We adapt and thrive in an ever-changing environment, continuously looking for ways to improve.
• Succeed and Learn as a Team: We celebrate our successes together and learn from our challenges, fostering a culture of collaboration and growth.

WHATS IT LIKE TO WORK AT DIVINE FLOORING?

From the moment you step through our doors, youll feel the energy and excitement that comes from being part of a young, progressive company. Every team member plays a vital role in our success story. We believe in the power of teamwork and coaching, ensuring everyone has the tools they need to score big—together. Regular team huddles help us strategize and celebrate our victories, building a strong foundation for our brands future.

We are currently seeking an experienced AR professional to join our accounting team on a full-time, permanent basis. The successful candidate must have a reliable vehicle or confirmed transportation to work. Our office is not accessible via public transit.

Position Summary

The Accounts Receivable (A/R) Coordinator is directly responsible for managing and maintaining the accounts receivable subledger. This positions main goal is to ensure invoicing is done in an efficient manner and that the company gets paid on time. This position involves performing various functions related to accounts receivable including data entry, invoicing, collections, bad debt write-offs and managing credit limits for customers. The A/R Coordinator is also responsible for administering claims, refunds, adjustments, and any other accounting transactions related to A/R management. This position involves diplomatic interaction with customers and management to maintain great relationships in order to facilitate swift payment of invoices owing to the organization.

What Youll Do:

Reporting

• Provide weekly accounts receivable report to management including dashboard report by end of day Tuesdays
• Dashboard report should reflect information on current collections, outstanding billable amounts, PO amounts that dont match invoices, # of invoices processed, # of roll-backs, any bad debt write-offs, customer terms, charge backs and discounts
• Maintain all back up documents related to A/R transactions and collection communication logs

Leadership

• Responsible for making management aware of any changes, challenges etc. that the accounts receivable department is experiencing
• Responsible for communicating effectively with the sales team and management regarding any collection challenges with customers
• Responsible for taking the lead when it comes to accounts receivable systems and processes

Financial

• Issue invoices daily and distribute to customers, investigate pricing issues and issue cash receipts where required
• Completing progress invoicing for specific customers, tracking holdbacks, and submitting clearance letters
• Perform daily reconciliation of payments to invoices
• Set up and maintain client accounts as required including collecting the proper email address of the accounts payable department of all customers
• Ensures rapid and consistent collections with the support of the sales team including follow-up with any overdue amounts
• Support Accounts Payable, when required.
• Perform other duties as required by the accounting team

Controls

• Review billable status report in “Tracker” and ensure that Xero invoice balance for the month matches that amount in order to capture all “billable” customer balances
• Review the aged trial balance monthly and notify management of any potential bad debts
• Prepare and issue accounts receivable statements by the first working day of every month

Requirements

Skills Required - Technical

• Advanced knowledge and experience with MS Office (Excel, Word) and accounting software (Xero)
• Minimum 3 years in managing full accounts receivable cycle including reporting, collections, payment processing, credit notes, discounts etc.
• Basic knowledge of accounts receivable work flow and internal controls

Skills Required - Non-Technical

• Effective attention to detail and a high degree of accuracy
• Able to build and maintain lasting relationships with other departments, customers and other key business partners
• Strong diplomatic, negotiation and conflict resolution skills in order to handle late payments and delinquent accounts
• Sound analytical thinking planning, prioritization and organizational skills
• Able to effectively communicate both verbally and in writing (in English)
• Strong work ethics and positive team attitude
• Must possess a high level of moral judgment for handling confidential information and monetary transactions

Education and Experience Required

• Diploma or Certificate with a focus on Accounting, Finance or Business Administration is preferred, but not required
• Minimum 3 years of experience in an Accounts Receivable role or similar
• Construction or trades industry experience would be an asset
• Previous experience with Xero accounting software would be an asset

What We Offer:

• A competitive salary and performance-based incentives that reflect your expertise and contributions.
• Exclusive opportunities for career growth and advancement within our thriving company.
• Onsite gym available to all staff, and other amenities.
• A comprehensive benefits package, including health, dental, and vision.
• Join a dynamic team thats dedicated to excellence in the flooring industry, and seize this rare opportunity to elevate your career with us!

Information :

• Company : Divine Hardwood Flooring Ltd.
• Position : Accounts Receivable Coordinator
• Location : Calgary, AB
• Country : CA