Latest job information from MCKESSON for the position of Nurse Case Manager- Bilingual. If the Nurse Case Manager- Bilingual vacancy in Canada matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at MCKESSON for the position of Nurse Case Manager- Bilingual below matches your qualifications.
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Nurse Case Manager is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs offered by McKesson Specialty. The role involves interactions with patients, insurance companies, pharmacies, physicians and other health care professionals (HCPs) and provide support to their patients. The role involves understanding, adherence to corporate, divisional, departmental, and program specific standard operating procedures. This role is a full-time, permanent position with rotating evening shift (12pm-8pm) availability required. Travel: Up to 5% of travel to clinics across Ontario may be required. The Nurse Case Manager is the point of contact for the program, doctors, pharmacies and other HCP’s. May be required to provide training and educational materials to patients pertaining to their medication and conduct adherence follow ups. Liaise with the patient, insurer and physician regarding the documentation required for maximum reimbursement coverage, including the exploration of all public and private insurers and providing employer escalations as required. Relationship building with key clinics Process data entry activities of pertinent information received at different points of contact during the delivery of program services. Provide answers to general inquiry calls submitted via telephone, web-based platforms or in person, on program services, disease state or product related questions, based on information provided as part of the program materials. Provide HCP and Patients with a technical product overview when required. Maintain service levels in case management, including Adverse Events reported within twenty-four hours of receipt and any other Key Performance Indicators established at the Program level. Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing, scanning. Participate and assist in departmental continuous improvement activities related to process, quality, training. Participate in the development of reports and tools for identifying signals that will flag misunderstanding, misconduct, fraud or other out of protocol program participant related incidents. Assist with reviews of aggregate data to identify program trends and communicate these trends appropriately. Maintain program data accuracy through review of program documentation for completeness and consistency. Support patients and HCPs with training, education and Injection services. Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing, and scanning. Strong written and verbal communication skills in English and French. Understanding and compliance with corporate, divisional, departmental and program specific standard operating procedures. Demonstrated ability to communicate efficiently and in an empathetic manner over the phone and in person. Experience in the healthcare industry including, but not limited to medical claims, insurance verification, pharmacy and/or pharmaceutical manufacturers is preferable. Required to use menu-driven retrieval and search functions on Windows based applications, web-based applications and proprietary information technology systems; ability to use a switch-based telephony software, etc. Excellent customer service skills in dealing with patients, physicians, and other clients. McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Job Info:
Company: MCKESSON
Position: Nurse Case Manager- Bilingual
Work Location: Canada
Country: CA
How to Submit an Application:
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