Job Description:
Latest job information from Bilingual Source for the position of Bilingual Customer Service Representative. If the Bilingual Customer Service Representative vacancy in Orangeville matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Bilingual Source for the position of Bilingual Customer Service Representative below matches your qualifications.
Bilingual Customer Service & Warranty Coordinator (French/English)
Orangeville, ON
$22–$25/hour + Additional On-Call Compensation
Full-Time | Permanent
Join a Stable, Growing Canadian Organization
Our client is an established Canadian organization with years of success delivering specialized customer support, data services, and operational solutions to both public and private sector clients.
They are seeking a Bilingual Customer Service & Warranty Coordinator to join their close-knit team in Orangeville. This position has become available due to an upcoming retirement, providing an excellent opportunity for long-term career growth within a supportive environment.
Unlike a traditional high-volume call centre, this role is primarily focused on email communication, warranty processing, account administration, and customer support.
Why You'll Love This Opportunity
- $22.00–$25.00 per hour (flexibility for exceptional candidates)
- Permanent full-time position
- Health & dental benefits after 3 months
- 2–3 weeks vacation
- Stable company with long-tenured employees
- Comprehensive training program
- Potential hybrid flexibility after successful training
- Additional compensation for after-hours support rotation
- Small, collaborative team with direct access to leadership
- Opportunity to support a nationally recognized automotive organization
What You'll Be Doing
- Review and process warranty claims
- Respond to customer inquiries via email and phone
- Maintain customer accounts and program information
- Process documentation accurately using internal software
- Communicate with customers in both French and English
- Assist with limited after-hours roadside support on a rotating schedule
- Maintain confidential customer information
- Provide administrative support as needed
What We're Looking For
- Professional fluency in both French and English (spoken and written)
- Previous customer service or administrative experience
- Strong attention to detail
- Excellent written communication skills
- Comfortable learning new software and systems
- Reliable, organized, and process-oriented
- Able to work independently after training
- Must be able to commute to Orangeville for onsite training
Additional Information
- Monday–Friday
- 9:00 AM–5:30 PM
- Fully onsite during training (approximately six months)
- Rotational after-hours support from home with additional compensation
- Candidates must have maintained a Canadian residential address for the past five years due to security clearance requirements.
We'd Love to Hear From You
If you're looking for a stable bilingual opportunity with excellent training, a supportive team, and long-term career growth, we'd love to speak with you.
Job Info:
- Company: Bilingual Source
- Position: Bilingual Customer Service Representative
- Work Location: Orangeville
- Country: CA
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Bilingual Customer Service Representative at the office Orangeville above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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