Financial Customer Service and Collections Representative

We are looking for candidates that are located in EST time-zone.

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canadas 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

We care about honesty, we believe in learning from our mistakes, and we support each other as we grow.

Read about our mission, story and values here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

Rewind is seeking a motivated and detail-oriented Junior Data Entry Assistant to join our Operations team for a 6-month term. This is an excellent opportunity for a junior candidate to gain hands-on experience in data management, CRM systems, and revenue optimization strategies.

Responsibilities:

• Accurate and timely data entry into CRM systems such as Salesforce and Hubspot to ensure data integrity and reliability
• Collaborate with team members to identify and implement process improvements relating to data entry and automation
• Assist the Senior RevOps Analyst in various tasks related to sales, marketing and customer support to enhance operational efficiency
• Document processes and procedures to ensure consistency and knowledge sharing
• Maintain reports on key performance indicators (KPIs) for the Revenue Operations team
• Gather and distill feedback from cross-functional teams including marketing, sales and customer support.
• Help audit existing processes and systems to ensure maximum efficiency in day-to-day operations within the RevOps function.

We are looking for junior level candidates who have recently graduated from a business degree program who are eager to learn and contribute to a dynamic team and are able to work 40 hours/week.

You should also have:

• Strong attention to detail and organizational skills.
• Excellent communication and teamwork skills.
• Familiarity with advanced functions within Microsoft Excel/Google Sheets (pivot tables, Vlookup, etc.) is a plus.
• Familiarity with CRM systems, particularly Salesforce and HubSpot is a plus.

We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.