User Support Technician at Edge Acoustics Ltd.

Job Description:

Latest job information from Edge Acoustics Ltd. for the position of User Support Technician. If the User Support Technician vacancy in Langley matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Edge Acoustics Ltd. for the position of User Support Technician below matches your qualifications.

The position is primarily based at our Langley office. The successful candidate will provide technical support to employees and help maintain the computer systems, network infrastructure, and software platforms used for inventory management, communication, and day-to-day operations. Company Website: / Primary Job Location and Business Address Ave Langley, BC V1M 3C9 Occasional travel may be required to other office and warehouse locations within the Lower Mainland, including locations operated by a related company. Travel time and expenses will be covered by the employer. Terms of Employment Permanent, full-time Wage: $36.75 per hour + extended health benefits Requirements Experience: 2-3 years of experience providing technical support for computer systems, hardware, and software. Language: good command of English. Education: completion of a college program in computer science, computer programming, network administration, or a related field. Main Duties - Provide technical assistance to employees experiencing problems with computer hardware, software, or network systems; - Install, configure, and maintain computers, mobile devices, printers, scanners, and other equipment used in office and warehouse operations; - Troubleshoot operating systems, applications, and connectivity issues to ensure uninterrupted business operations; - Support cloud-based systems used by the company, including QuickBooks and Google Workspace; - Assist staff with company software used for operations and project coordination, including Planswift, TSheets, and Fieldwire; - Maintain reliable network connectivity across office and warehouse locations by supporting Wi-Fi networks, routers, switches, and access points, ensuring consistent performance for scanners, workstations, and other connected devices; - Support digital inventory and order tracking systems used to manage materials and warehouse operations; - Set up user accounts and manage access to shared systems and cloud-based file storage; - Assist in maintaining cybersecurity by monitoring company systems and devices, applying security patches, and supporting firewall and endpoint protection to safeguard data and prevent unauthorized access; - Document technical issues and solutions and assist employees with the use of company systems. How to Apply Please submit your resume and cover letter to:

Job Info:

• Company: Edge Acoustics Ltd.
• Position: User Support Technician
• Work Location: Langley
• Country: CA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information User Support Technician at the office Langley above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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