Exam coordinator at Insight Global
Desc: Required Skills & Experience• 3+ years of experience working within customer service• Ability to execute on ticket and phone call /email management• Office Administration abilities• Data and analytica...
| Position | Senior Business Analyst |
| Posted | 11 Jun 2026 |
| Expired | 11 Jul 2026 |
| Company | Dawn - Job Search |
| Location | Toronto | CA |
| Job Type | Full Time |
Latest job information from Dawn - Job Search for the position of Senior Business Analyst. If the Senior Business Analyst vacancy in Toronto matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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BUSINESS ANALYST – EDI & TRANSACTION PROCESSING
6-Month Contract (June – December 2026)
Department: Business Solutions
Reports To: Senior Manager, Business Solutions
Engagement Type: Contract (6 Months) – Recruitment Firm Placement
Location: Hybrid – Ontario
Position Overview
We are seeking a Senior Business Analyst for a focused six-month engagement to document, validate, and rationalize the business rules that govern our electronic transaction processing environment.
This role is centered on one core question:
When an electronic transaction enters our system, what should happen next—and is it actually happening?
Our operations depend on a complex set of business rules that drive enrollment decisions, account status changes, exception handling, rejection processing, validation logic, and downstream workflow activities. While some of these rules are documented, many exist only as operational knowledge held by subject matter experts.
The successful candidate will work closely with Operations, Development, Quality Assurance, Market Operations, Customer Care, and business stakeholders to uncover, document, validate, and improve the logic that governs transaction processing throughout the transaction lifecycle.
The primary outcome of this engagement is a complete, maintainable, and validated repository of business rules, workflows, exception handling processes, and supporting requirements documentation that can be used by Operations, Development, and future project teams.
Ideal Candidate Profile
The ideal candidate is a senior Business Analyst who enjoys uncovering undocumented business logic, translating operational knowledge into structured rules, and validating that system behaviour aligns with business intent.
They are comfortable facilitating workshops with operational stakeholders, challenging assumptions, documenting complex decision paths, performing root cause analysis, and working closely with development teams to create testable requirements and acceptance criteria.
This individual is highly analytical, naturally curious, and capable of transforming complex operational processes into clear, structured, and maintainable documentation.
Scope of Work
1. Business Rules Discovery & Documentation
2. Business Process & Workflow Mapping
3. System Response & Business Logic Analysis
4. Exception, Rejection & Resolution Logic
5. Stakeholder Engagement & Requirements Sign-Off
Deliverables Expected by End of Contract
The successful contractor will deliver:
Qualifications
Required
Strongly Preferred
Nice to Have
Why This Engagement?
This is a unique opportunity to make a meaningful impact on a critical transaction-processing environment by bringing structure, clarity, and consistency to the business rules that drive operational decision-making.
Your work will directly influence operational efficiency, system reliability, future development initiatives, and the organization's ability to scale and maintain complex transaction-processing processes with confidence.
Recruiter Notes
Target Candidate Titles:
Key Search Terms:
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