Calgary Technical Support Analyst at Sobeys

Job Description:

Latest job information from Sobeys for the position of Calgary Technical Support Analyst. If the Calgary Technical Support Analyst vacancy in Calgary matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Sobeys for the position of Calgary Technical Support Analyst below matches your qualifications.

Elevate your career with Sobeys Inc. as a Technical Support Analyst in Calgary, Alberta. This remote role focuses on customer interaction, issue resolution, and maintaining a high level of satisfaction. In this 12-month contract position, you will engage with both customers and internal teams, ensuring effective problem-solving and communication. Candidates must have a Computer Science background and at least 2 years of support experience, with particular proficiency in Microsoft Excel being crucial. Key Responsibilities: • Provide remote assistance to customers and staff • Resolve support incidents within SLAs • Communicate effectively about incident progress • Document and improve knowledge-sharing platforms • Foster relationships with support teams and vendors Requirements: • Undergraduate degree in Computer Science or similar • Minimum 2 years of relevant experience • Proficient in Microsoft Excel; Access knowledge is a plus • Understanding of troubleshooting methodologies • Willingness to support urgent issues on-call Contribute to customer success at Sobeys Inc. as you enhance your analytical and technical skills. #J-18808-Ljbffr

Job Info:

• Company: Sobeys
• Position: Calgary Technical Support Analyst
• Work Location: Calgary
• Country: CA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Calgary Technical Support Analyst at the office Calgary above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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