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Customer Relations Agent at Delastek inc.

Position Customer Relations Agent
Posted 25 May 2026
Expired 24 Jun 2026
Company Delastek inc.
Location Shawinigan | CA
Job Type Full Time

Job Description:

Latest job information from Delastek inc. for the position of Customer Relations Agent. If the Customer Relations Agent vacancy in Shawinigan matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Delastek inc. for the position of Customer Relations Agent below matches your qualifications.

Summary
Do you enjoy helping to build strong relationships between an employer and its clients while working in a dynamic, innovation-driven environment? This job is for you! Delastek is constantly evolving and is looking for a Customer Relations Representative who can deliver a customer experience that matches our expertise in the aerospace industry.
Key Responsibilities
Reporting to the Director of Programs and Customer Service, the Customer Relations Representative will be responsible for the following:
  • Greeting customers and visitors in a professional and friendly manner;
  • Following up with customers and ensuring customer satisfaction.
  • Identify the needs of current clients and identify business opportunities to maintain and/or build relationships of trust;
  • Monitor the bid process to ensure responses are provided within the prescribed deadlines;
  • Review contracts to ensure that client requests align with contractual agreements;
  • Represent the employer and maintain a consistent presence with clients;
  • Maintain up-to-date dashboards and provide administrative follow-ups to management and relevant departments.
Requirements
  • DEC in administration or related fields.
  • 0 to 2 years of experience in administration, account management, or any applicable experience.
  • Fluency in spoken and written English
  • Fluency in spoken and written French
  • Proficiency in Excel
  • Ability to provide high-quality customer service
  • Excellent communication skills
  • Resourcefulness and independence
Benefits
  • Competitive compensation
  • Group insurance
  • Paid time off
  • Employee assistance program
  • VRSP
  • Company events through the social club
  • Work-life balance
  • Flexible schedule

Job Info:

  • Company: Delastek inc.
  • Position: Customer Relations Agent
  • Work Location: Shawinigan
  • Country: CA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Relations Agent at the office Shawinigan above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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