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Senior Manager, Real Estate Operations at Bell Canada

Position Senior Manager, Real Estate Operations
Posted 15 Jul 2026
Expired 14 Aug 2026
Company Bell Canada
Location Quebec | CA
Job Type Full Time

Job Description:

Latest job information from Bell Canada for the position of Senior Manager, Real Estate Operations. If the Senior Manager, Real Estate Operations vacancy in Quebec matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Bell Canada for the position of Senior Manager, Real Estate Operations below matches your qualifications.

Summary

As Bell transitions into a leading tech company, the Building Operations Center (BOC) plays a pivotal role in maintaining the reliability of our infrastructure.

As the Senior Manager, Building Operations Center (CP3), you will provide strategic and operational leadership. Your primary mission will be to ensure the resilience and service continuity of our technology supporting buildings. You will lead monitoring operations, intervention optimization, and operational risk management.

Key Responsibilities
  • Proactive Monitoring and Alarm Management: Lead teams responsible for 24/7 monitoring of critical alarms related to building infrastructure (fire, power, temperature, security, HVAC) and telecommunications environments.
  • Smart Intervention Management (Dispatch): Oversee the strategic triage and management of dispatches to field teams (Field Services, Ops, building technicians, and external vendors).
  • Operational Optimization: Implement strategies to significantly reduce unnecessary physical interventions (optimizing “truck rolls”) through data analysis, remote diagnostics, and automation.
  • Business Continuity and Risk Management: Ensure uninterrupted service for critical infrastructure. Manage business continuity analysis and mitigate operational risks related to equipment or system failures.
  • Critical Incident Management: Act as a leader during major incidents. Oversee critical communications, apply Abnormal Threatening Condition (ATC) protocols, and liaise with senior management and cross-functional stakeholders.
  • Systems and Architecture Management (BMS/BAS): Oversee access, configuration, and integration of building management systems. Drive the transition and rationalization of BOC technological platforms (e.g., decommissioning legacy systems, integrating new monitoring solutions).
  • Leadership and Team Management: Mentor, develop, and mobilize a team of operations professionals. Manage internal communications, labor relations, and HR administrative aspects for your group.
  • Financial and Project Strategy: Contribute to strategic planning, business case development (CAPEX/OPEX), and the execution of major infrastructure projects for the Real Estate group.
Critical Qualifications
  • Proven experience in building operations management, critical infrastructure management (Data Centers), or process optimization.
  • Strong experience managing professional and technical operational teams (equivalent to 2nd level manager or CP3). Demonstrated ability to navigate complex HR situations and communicate effectively with senior leadership.
  • In-depth understanding of Building Management Systems (BMS/BAS) and critical electromechanical systems.
  • Familiarity with industrial alarm monitoring and management tools (e.g., BMS, CI/Telemetry monitoring systems, industrial alarm management platforms, or equivalent).
  • Knowledge of solution architecture concepts for operations centers.
Preferred Qualifications
  • Exceptional ability to remain calm under pressure, make rapid data-driven decisions, and lead teams during emergency situations or major outages.
  • Strong analytical skills with a focus on continuous improvement, workflow automation, and reducing operational costs.
  • Mastery of operational workflows to ensure seamless integration between real-time alarms, site technical data, and work order management for effective resolution.
  • Excellent bilingualism (French and English), both oral and written, to ensure seamless communication across the country.
Assets
  • Experience in transitioning complex systems (e.g., migration or decommissioning of automation engine).
  • Knowledge of project management methodologies and information organization tools.
Additional Requirements

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type: Management

Job Status: Regular - Full Time

Work Arrangement: Hybrid

Application Deadline: 07/27/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. We recognize the importance of work‑life balance and offer flexibility in work hours based on the business needs.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, contact our recruiter or email . If you have questions or feedback regarding accessibility at Bell, we invite you to complete the accessibility feedback form or visit our Accessibility page for other ways to contact us.

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Job Info:

  • Company: Bell Canada
  • Position: Senior Manager, Real Estate Operations
  • Work Location: Quebec
  • Country: CA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Manager, Real Estate Operations at the office Quebec above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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