Job Description:
Latest job information from Wolfe Chevrolet Edmonton for the position of Customer Service Representative - Autobody Shop. If the Customer Service Representative - Autobody Shop vacancy in Edmonton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Wolfe Chevrolet Edmonton for the position of Customer Service Representative - Autobody Shop below matches your qualifications.
The position will encompass a range of responsibilities, including assisting with repair estimates, dealing with insurance providers, processing work orders, working with vendors and interacting with customers.
We aren’t just another dealership. We have been serving Alberta and the surrounding areas for more than a century, and recently expanded to the United States and now are serving Montana. In order to deliver our promise of making a customer’s experience easy at any Wolfe Automotive location, we make it easy for our employees. We offer training, opportunities for advancement, and a competitive compensation and benefits program.
We are currently seeking a *Customer Service Representative* for our *Wolfe Collision at Wolfe Chevrolet Edmonton *location. It’s important for the CSR to possess a customer-first attitude and leave no stone unturned in giving customers the best possible experience.
*RESPONSIBILITIES:*
* Greet all customers in a timely, friendly, and professional manner
* Maintain a broad knowledge base of auto body repair legislation, insurance partner requirements regarding authorizations, and billing
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers
* Maintain Repair Orders: All files are opened, details entered correctly and accurately, in compliance with all legislation and including obtaining proper authorizations
* Assure the customer is communicated with throughout the repair process
* Booking estimate appointments
* Booking vehicle repair appointments
* Filing
* Secure payments
* Comply with Wolfe Chevrolet’s daily receipts guidelines and procedures
* Perform other duties as required to meet the needs of the business successfully
*QUALIFICATIONS:*
* High school diploma or GED
* Must be at least 18 years of age
* Must have a valid driver’s license
* Ability to effectively communicate with others, oral and written
* Ability to read and understand the basics of repair instructions, written estimates, and work orders
* Organization and multi-tasking; adapts quickly to a fast-paced environment
Benefits:
* Company events
* Dental care
* Employee assistance program
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* Store discount
* Tuition reimbursement
* Vision care
Work Location: In person
Job Info:
- Company: Wolfe Chevrolet Edmonton
- Position: Customer Service Representative - Autobody Shop
- Work Location: Edmonton
- Country: CA
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Representative - Autobody Shop at the office Edmonton above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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