Parts Associate

MasonLift

MasonLift is the fastest growing material handling equipment dealer in BC, backed by the 3 largest brands in the Industry: Toyota, Kalmar and Ottawa. Together we offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, and comprehensive parts support.

Mason Offers

• Competitive salary
• 3 weeks’ vacation
• Employer paid benefits such as: medical insurance, dental, vision, life insurance and more. (You have to pay premium for disability coverage)
• Paid sick days
• RRSP match
• Advancement opportunities
• Extensive hands-on Training program
• A stable company with 70 years of business excellence

Position Summary

The Parts Associate assists with the day-to-day functions of the Parts department by filling parts orders for direct customers and Technicians.

Specific Accountabilities

• Answers incoming calls for parts orders or questions
• Assist customers at the parts counter
• Identifies required part(s) needed by customer and process the order
• Ship parts orders to customers
• Receive incoming deliveries, inspect parts and enter in computer for inventory purposes
• Assist with reviewing quotes to be prepared, parts to be billed and parts to be replenished in truck stock
• Assist with parts quotes as required
• Stocks Road Technician truck inventory
• Issues parts as requested by Technicians

Education & Work Experience

High school completion or equivalent experience and up to 1 years’ work experience. General knowledge of standard material handling parts and accessories is an asset.

Competencies and Skills

• Planning and organizing skills
• Proficient with MS Excel
• Ability to handle multiple tasks, process large volumes, work well under pressure
• Customer service oriented and a team player
• Maintain accurate records
• Establish cooperative-working relationships with those contacted in the course of work.

Working Conditions

The Parts Associate mainly works in an office setting, with periods of extended sitting.
Physical demands: Ability to lift 25 lbs. Load/unload boxes and pack up parts.

Salary commensurate with experience

Job Types: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Microsoft Excel: 1 year (preferred)
• Parts: 3 years (preferred)

Work Location: In person