Partner/Customer Support Representative

About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

Position Description

Clinical Research Project Assistant - CanSaRCC

Contract: Casual
The Canadian Sarcoma Research and Clinical Collaboration (CanSaRCC) is a group of physicians, scientists and other health care providers across Canada who have joined together to form a team to perform clinical and translation research in sarcoma.
Our multidisciplinary research team has developed a web-enabled, prospective clinical database to collect clinical data to better understand soft tissue and bone sarcoma. We have recently extended our initiative to pediatric centers.
As a Research Assistant, you will collaborate with our multidisciplinary research team and be responsible for: i) data entry, validation and quality assurance of a complex disease and treatment pathway; ii) maintenance of a national sarcoma database for the Toronto sites; iii) development of a database manuals/guidelines and educational tools for use by sarcoma sites nationwide and support the CanSaRCC national initiative; iv) patient consent. The work will be In addition, you will attend regular team meetings; participate in group planning of new research initiatives; and complete other tasks as assigned or requested.
This position offers an exciting opportunity for an extremely organized, highly motivated and hard-working individual with strong interpersonal, communication and research skills (mainly attention to details) who will enjoy the challenge of working within an interdisciplinary research team. Position level and salary will be commensurate with experience and consistent with our compensation policy. This position is ideal for a committed individual with long term career aspirations in clinical research.
QUALIFICATIONS

Minimum Requirements:

• Bachelor¿s degree (minimum)
• Related research experience required (minimum of one (1) year preferred) (e.g., clinical trials and/or mixed method studies; qualitative and quantitative data collection, entry, & cleaning; database design/set-up/maintenance; etc.). Candidates with no experience can apply as well.
• Must have strong interpersonal, organizational and problem-solving skills
• Must have excellent verbal and written communication skills
• Computer proficiency and experience using data management software (e.g., MS Office, Access, Excel) required
• Experience with coding is an asset but not mandatory
• CRA certificate is asset but not mandatory
• Highly motivated, with an ability to work well both independently and as part of a team
• Previous experience with cancer-related research and/or with medically ill patients is an asset
• Ability to work on site and from home
• Ability to review and read many documents from different resources at the same time

Our Commitment to Diversity

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital¿s receipt of all necessary documentation.

How to Apply

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

If you are still experiencing technical difficulties please email ask.hr@sickkids.ca to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.