Service Centre Supervisor

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. Were on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

How will you CONTRIBUTE and GROW? Air Liquide Home Healthcare Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.

Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Supervisor, Service Centre in Mississauga. The Supervisor is to manage day to day operations of the department and promotes ALC HHC Safety & Quality practices, including but not limited to maintenance & repairs, staff management, budgeting, scheduling, and inventory.

• Plan and manage day-to-day allocation of resources in order to achieve performance objectives/targets as agreed with the business management in a safe, efficient and cost effective manner.

• Perform repairs and maintenance on equipment, ensuring personal and team operational targets are met.

• Ensure high quality execution of maintenance & repair services are carried out on time and in full in accordance with all applicable policies and procedures

• Leads Training and coaching plan for the staff in order to maintain all mandatory licenses/certifications internal/external at all times.

• Lead and manage a team of employees, ensuring alignment with company goals and objectives.

• Drive team performance by setting clear expectations, providing regular feedback, and conducting performance management.

• Foster a positive work environment by mentoring and developing staff, addressing performance, and promoting continuous improvement.

• Coordinates the financial aspects, manage costs and track expenses

• Manage parts and supplies according to repair volume and products, work closely with procurement to issue purchase orders on procuring parts/supplies.

• Maintaining inventory and equipment, and ordering tools, supplies, and parts

• Ensures all activities/movement types are captured within the ERP system.

• Manage KPI/Metrics with respect to devices cycled through Service Center in sync with brand of product.

• Manage recalls in a timely manner, review regulatory changes through internal/external channels

• Maintain and updating Air Liquide Home Healthcare maintenance module in AppSheet as processes are being updated due to business changes

• Other duties as assigned

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Are you a MATCH?

Here is what you will need

• Previous 2 to 3 years service and maintenance related experience (preferably in a healthcare setting)

• High School Diploma

• Apprentice or Journeyman qualification in skilled trades would be an asset

• Good skills in fields of mechanical, hydraulic, electronic or pressure vessels.

• Mechanically inclined and experience in repair, maintenance, calibration, and installation of electrical, pneumatic and electronic health care equipment would be an asset

• Computer literate in Google environment and Microsoft Office (Excel); able to work on appsheets and program appsheets

• Ability to work independently

• Competence to plan maintenance schedules

• Excellent interpersonal and delegation skills

• Competency with computers and Google Suite

Whats in it for you

• Competitive total rewards : Salary, bonus, flex benefits & pension plan

• Work/life integration : From standard hours to personal time off

• Inclusive workplace : Bring your whole self to work as you learn and grow

• Meaningful work: Do work that matters

• Culture of safety: We weave safety and wellness into all that we do

Additional Information

VitalAire provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.