Credit Specialist - Large Accounts

Lenbrook isn’t just another job — it’s a career. For more than 40 years we’ve been a leader in high-end audio and distributor of specialty consumer brands. Lenbrook believes in rewarding outstanding work, developing employees’ careers, and building long-term relationships with our customers. It is fun, supportive, and a great place to grow your career.

At our Pickering location we are looking for a Credit Specialist to join our dynamic team. This role is primarily responsible for overseeing the credit responsibilities for our National, Regional and Ecommerce accounts, reconciling our AR to vendors’ using their Vendor Portals and excel spreadsheets, and reviewing and resolving discrepancies within the accounts. The ideal applicant would enjoy the challenge of a broad range of responsibilities in a fast-paced environment. They will be advanced in Microsoft Excel, analytical, detail oriented, and capable of successfully balancing multiple tasks and deadlines. This hands-on position reports to the Credit Team Lead.

A day in the life….

· Responsible for the credit duties associated with our national, Ecommerce and specialized accounts.

· Regular in-depth reconciliation using excel and utilizing various vendor portals of these accounts to our AR to ensure they are current and accurate.

· Applying AR credits and payments against invoices and dealing with customer deductions by reviewing for accuracy and then issuing credit or disputing.

· Reviewing and resolving account discrepancies

· Contact delinquent customer accounts for payment. When further considerations are required, work with the Sales Manager, Credit Manager, and customer to obtain a reasonable resolution.

· Working closely with Ecommerce, Sales, and Marketing teams to improve standard operating procedures for these accounts.

· Provide a monthly report and analysis of risky credit accounts based on our current Accounts Receivable.

· Provide a monthly report of accounts to the Credit Team Lead.

· Evaluate new and existing accounts for credit worthiness by obtaining, reviewing and analyzing credit references, credit reports and financials as well as any past credit history.

· Set up new accounts in our system and maintain our customer credit database.

· Timely and thorough review of customer orders on credit hold to determine if they can be released based on credit worthiness.

· Other related duties as assigned by Credit Team Lead.

· Extended hours required occasionally – month-end, Year-end etc.

What you bring to the team….

· 2+ years’ experience in B2B Credit Collections/Accounts Receivable

· Intermediate skills with MS Excel **Requirement

-V-Lookup and Pivot Table functions

· Collection and reconciliation experience with National and Ecommerce customers

· Positive team player who is proactive, responsible, and self-motivated.

· Ability to manage a wide range of detail-oriented work activities as directed.

· Willing to learn and adapt to the changing marketplace.

· Excellent verbal/written communication skills.

· Post-Secondary education preferred.

We’ve got you covered.…

We offer a comprehensive benefits package that includes extended health, prescription, vision and dental coverage, vacation time and more.

In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005 and Lenbrook’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Please make any such needs known in advance.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Pickering, ON L1W 3K1: reliably commute or plan to relocate before starting work (required)

Experience:

• Microsoft Excel: 2 years (preferred)
• V-lookup: 1 year (preferred)
• Pivot tables: 1 year (preferred)

Work Location: In person