Customer Service Representative

Fat Bastard Burrito | Oakville, ON | CA

OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our customers. This role is pivotal in ensuring customer satisfaction and fostering long-term relationships with clients. As a Customer Service Representative, you will be responsible for addressing inquiries, resolving issues, and promoting our products and services effectively.

Responsibilities

  • Provide outstanding customer service through various communication channels including phone, email, and chat.
  • Effectively communicate with customers to understand their needs and provide appropriate solutions.
  • Handle customer inquiries and complaints with professionalism and courtesy.
  • Utilize phone etiquette to ensure a positive experience for every caller.
  • Analyze customer feedback to identify trends and areas for improvement.
  • Engage in upselling opportunities by promoting additional products or services that meet customer needs.
  • Maintain accurate records of customer interactions and transactions in the company database.
  • Collaborate with team members to enhance overall service delivery.

Experience

  • Proven experience in a customer service role is preferred; however, we welcome candidates who are eager to learn.
  • Strong communication skills in English; bilingual or multilingual abilities, especially in Spanish, are highly desirable.
  • Familiarity with sales techniques and the ability to upsell products effectively is a plus.
  • Demonstrated ability to analyze information and resolve issues efficiently.
  • Excellent phone etiquette and interpersonal skills are essential for this position.

Join us in delivering exceptional service while growing your career in a supportive environment!

Job Types: Full-time, Part-time, Permanent

Pay: From $17.20 per hour

Benefits:

  • Language training provided

Work Location: In person

Expected start date: 2025-05-18


Information :

  • Company : Fat Bastard Burrito
  • Position : Customer Service Representative
  • Location : Oakville, ON
  • Country : CA
Next Process

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Post Date : 2025-05-12 | Expired Date : 2025-06-11

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