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Requisition ID: 41574

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canadas Top 100 Employers, BCs Top Employers, and Canadas Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

The Head Cashier is a supervisory position within Golf Pitch and Putts. The position supervises team members within the CUPE 15 environment. Responsible for the accurate daily cash reconciliation, implementation of tournaments onsite, and support scheduling and timesheet administration as directed by the supervisor. In addition, the Head Cashier mentors fellow employees including facilitating performance management as needed.

Key Contacts and Reporting Relationships

The position reports directly to the Clubhouse Coordinator in Golf Operations and supervises the cashiers at the Pitch and Putt kiosk.

Specific Duties/Responsibilities

• With guidance from supervisor, sets work priorities, trains, supervises and mentors Cashiers while dealing with any immediate performance management issues while employees are on shift.
• Handles daily cash processing requirements including reconciliation of daily receipts.
• Completion of deposits as required.
• Ensures the security of the P&P kiosk and facilitates opening and end-of-day procedures.
• Oversee daily front of house operations at the P&P kiosk. Ensuring that facilities are clean and properly set for business.
• Orders all stock and maintains proper inventory levels of all goods.
• Handle and resolves customer concerns as they arise.
• Ensures employees are adhering to the guidelines and requirements of their position as outlined in the employee handbook.
• Coordinates the implantation of all Tournaments onsite, liaising with the client onsite to ensure needs and requirements are met in a timely manner.
• Works with Supervisor to create Work Requests, coordinate with COV staff for various tasks and complete site inspections.
• Other duties as required

Qualifications

Education and Experience:

• Minimum Grade 12 education
• Strong experience in a Food and Beverage environment is an asset.
• Experience supervising a team of unionized employees.

Knowledge, Skills and Abilities:

• Must have Food Safe Certification.
• Must have Serving it Right Certification.
• Knowledge of cashiering methods and practices
• Working knowledge of standard office methods and procedures pertaining to receiving and recording or remittances and control of saleable goods.
• Working knowledge of POS systems and Moneris.
• Ability to accurately process cash handling procedures and maintaining accurate clerical records.
• Ability to create staff schedules, supervising and training of P&P employees.
• Excellent customer service skills.
• Able to work a variety of days and shifts including evenings and weekends.

Business Unit/Department: Board of Parks & Recreation (1400)

Affiliation: CUPE 15 Parks

Employment Type: Auxiliary/Casual

Position Start Date: June 2024

Salary Information: Pay Grade GR-013: $27.04 to $31.66 per hour

Application Close: May 26, 2024

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.