Ticketing Administrator

This is a remote position.

Remote Call Center Agent | Lead Qualifier | Solar Sales Development Representative | Junior Sales Rep | Solar Telemarketing Skilled

Job Opening: Solar Lead Qualifier | Hourly Sales Development Representative | Solar Telemarketing Skilled (Work from Home)
Company: EnergyPal
Industry: Solar Energy Technologies, Renewable Energy
Products: Solar Panels & Battery Storage for Homes
Markets: Canada, USA
Locations: Work from home in Canada

Compensation: $18.20 CAD per hour + sales bonuses with flexible shift scheduling. Benefit of being able to work from the comfort of your own home!

EnergyPal is growing!
We’re on a mission to power Earth with 100% renewable energy. EnergyPal has helped over 10,000 homes and businesses switch the clean power in the past few years. Our team has designed and built the first ever propriety Cleantech Recommendation System™ that simplifies the process of going solar. Think of us like Netflix Recommendations for solar – helping customers cut through the complex decision-making process by serving them the perfect deal on solar. The leadership team has over 25 years’ experience building solar, sales, finance, technology companies from scratch.

Credible Brands choose EnergyPal!
We are proud to be partnered with industry leaders such as National Geographic, David Suzuki Foundation and Mike Holmes (#1 trusted home contractor of HDTV), to promote the adoption of clean energy across Canada & USA. We provide our sales personnel with high-quality brand trusted inbound leads.

We are building a better future!
You will be helping homeowners participate in the Clean Energy Movement, and get rewarded for producing clean, solar energy from their roof. Solar panels eliminate the pain of rising home energy bills, reduce your carbon footprint and increase the value of your property. We have secured various financing, leasing, owning packages to ensure customers see real economic value from solar.

We are actively seeking talented, motivated and smart call center / telemarketing experienced candidates to help us continue bringing the best solar deals and exceptional customer service to North America. As a Call Qualifier, you will help educate, qualify, and pre-sell warm leads for solar options.
We will provide you with all the training and support required to succeed at your career:

• Extensive EnergyPal University Training in Solar Energy, Sales, Lead Qualification, and Customer Service. You will start with a comprehensive 48-hour training program, followed by weekly training and development.

• Leads from Credible Sources with an interest in learning about solar energy and home improvement. Our leads are real-time digital opt in and ready to be contacted. No cold calling at EnergyPal!

• Access to our proprietary software platform to improve your efficiency and help you achieve greater results.

Duties and Responsibilities

Daily activities include handling inbound leads, educating customers on solar energy benefits, pitching the EnergyPal value proposition, answering FAQ’s, collecting project information such as utility bills, energy usage and roof orientation and setting up customers for a successful sale.

We are in growth mode to support our expansion into new markets, and we’re looking for experienced telemarketing call center talent to join our growing team.

Qualified applicants please submit your resume and cover letter to start the selection process. You will then receive an email from PerfectJob to take a short test to assess your remote office setup. Qualified applicants will then be contacted for interviews by the EnergyPal recruiting team.

At EnergyPal everyone is welcome and we strive to provide opportunities for all. Our associates are valued, respected and encouraged to be their unique selves. No matter the visible or invisible differences, we have long been committed to fostering an environment where everyone has an equal opportunity to reach their full potential, be heard and valued. As part of our values, we are committed to supporting inclusion and diversity at EnergyPal. Everyone is welcome and supported in their development at all stages in their journey with us.

EnergyPal is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.





Requirements

• Team player looking to apply a strong work ethic towards a rewarding career in the booming clean energy/solar industry
  
• Driven phone sales professional with proven track record of successful phone sales results
  
• Reliable high-speed internet connection, and home computer with call center headset
  
• Self-started, motivated, organized
  
• Strong verbal communication and on-phone etiquette
  
• Proficient computer skills, use of call center or CRM software
  
• College or University educated preferred

Benefits

• Work from home anywhere in Canada

• Health Benefits

Team player looking to apply a strong work ethic towards a rewarding career in the booming clean energy/solar industry Driven phone sales professional with proven track record of successful phone sales results Reliable high-speed internet connection, and home computer with call center headset Self-started, motivated, organized Strong verbal communication and on-phone etiquette Proficient computer skills, use of call center or CRM software College or University educated preferred