Data Management Coordinator

Role Summary

We are looking for a permanent, full-time Data Management Coordinator to join our growing team at PrivacyWorks. If youre looking to get started with you information access career and want to work with a dynamic consulting team serving a diverse, multi-jurisdiction clientele, wed love to hear from you!

About PrivacyWorks

PrivacyWorks is one of the largest firms in Canada that specializes exclusively in providing information privacy, access and security solutions to organizations of all sizes across Canada and the US.

Starting in 2022, our Access to Information Solutions (ATIS) team became one of the first and only contracted services in Canada offering scalable, comprehensive and on-demand access request processing from a full team of legislative experts. We have worked with dozens of clients in jurisdictions throughout Canada, ranging from federal, provincial and local governments to health authorities, universities and colleges, crown agencies and more. Our team consists of experts in these fields with most having over 15-20 years of experience allowing us to provide industry-leading guidance for organizations looking to meet their compliance requirements.

PrivacyWorks is a fully remote company with a growing team based in communities across Canada – including Toronto, Ottawa, Edmonton, Vancouver, and Victoria – all with varied areas of expertise, allowing our clients to receive comprehensive support on a wide range of issues and projects.

Responsibilities

PrivacyWorks receives often large volumes of raw files and data from our public-sector clients for processing and release under Freedom of Information (FOI) and Access to Information (ATI) laws. The Data Management Coordinator will play a pivotal role in compiling, sorting, vetting and preparing these raw files into optimized, review-ready (i.e. PDF format) files to be assigned to our team for review. Specific responsibilities:

• Oversee the secure transfer of client files and data into PrivacyWorks custody, auditing for quality and troubleshooting issues towards prompt, client-focused resolutions.
• Use eDiscovery and digital forensic software to bulk index, vet, de-duplicate, sort, convert and otherwise prepare large volumes of raw files into compiled, review-ready PDF documents.
• Combine and apply complex keyword and meta-data search filters to locate, tag and sort records based on relevance, source, topic and other factors as warranted by the request.
• Manually convert potentially large volumes of various file types (e.g. spreadsheets, high-res images, etc.) to PDF quickly and accurately, formatting for optimal legibility and file size.
• Review final prepared documents against source files to ensure completeness and accuracy, and manually reconcile any remaining issues with a keen eye for detail (e.g. missing or misplaced attachments, conversion errors, duplication, page orientation, etc.).
• Generally, support the PrivacyWorks team with processing ATI requests as needed by drafting a variety of correspondence (acknowledgment letters, time extensions, fees, response letters, etc.), occasional redlining support, preparing records for disclosure, sending response packages to applicants, and preparing and transferring final processing records back to our public body clients for final retention after a request is complete.

Employment Requirements

• You are technically minded with a keen interest in learning, troubleshooting, improving, and refining technical processes across multiple systems and software.
• You have direct experience working with eDiscovery or digital forensic software like Nuix, Relativity or IPRO.
• You are highly organized, meticulous, and willing to roll up your sleeves to get the job done.
• You are self-motivated and driven to deliver exceptional results, both independently and as part of a team.
• You have a sharp, analytical mind and enjoy the challenge of solving unexpected issues and developing new processes.
• You have long-term interest in building a career within the FOI/ATIP field. Prior experience in these fields is considered an asset.
• You are a strong communicator who can relay important information, concepts and procedures to clients while maintaining a positive, customer-oriented tone.
• You have a proven ability to prioritize and multi-task.
• Ability to work independently and as part of a team.

The Perks

• Rapid career growth with high impact role
• Fully remote workplace (no more commuting!)
• Competitive salary and vacation
• Extended Health Benefits
• Annual Wellness Allowance
• …and more.

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.