Solution Analyst

Vaultra Self-Storage is currently looking for candidates to fill an Part Time Customer Service position for our Mississauga Location.

We provide self-driven, energetic, and hardworking individuals with the opportunity to be a part of a fast-growing Company in Canada. Candidates will learn all aspect of running our business including customer service, sales, business development and property management. We will develop your current skills and challenge you to learn new ones.

The key to Vaultra Self-Storage’s success has been to hire, train and further develop great people. We believe in developing a strong culture in our team and we encourage to promote within whenever it’s just. Potential for growth and personal development is only limited by your desire to work hard and learn the self-storage business. Candidates who want to grow and learn new skills will find a home with our company

Working Hours: Monday thru Sunday – Typically three to four ,4hour shifts per week

** Work hours may vary to fit business needs

Whats in it for you:

• Full-time, year-round position
• Competitive compensation
• Potential OT availability subject to business need
• Opportunity to work in a fast-growing company that prioritizes and values its employees

About you:

• At least 1 year of customer service experience (preferably in a storage company) and willingness to learn the industry
• Dedicated, punctual and reliable
• Great with technology and is proficient on smartphones/tablets
• Physically fit

What youll be doing:

• Showing Self-Storage units
• Making Collection Calls
• Renting Self-Storage Units
• Selling merchandise (upsell moving and packing supplies)
• Renting trucks and trailers (where applicable)
• Responding to inquiries via emails and online
• Answering phone calls
• Assisting the facility manager with daily, weekly and monthly operations.
• Receiving and processing payments
• Maintaining a clean office
• Performing a facility and locker check
• Opening and closing the facility
• Stocking merchandise area
• Maintaining a clean and safe facility
• Ensuring all rentable storage units are clean and ready to show to potential clients
• Provide exceptional customer service
• Other duties as assigned

Vaultra Self-Storage provides a fast-paced environment, focused on great customer service. We emphasize Merit over seniority and offer competitive compensation.

No phone calls please.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Job Types: Part-time, Permanent

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person