Administrative Assistant - Work Order Desk - REMOTE

Join our dynamic team at FIRST ONSITE Property Restoration!

We are currently searching for a skilled Administrative Assistant to play a pivotal role in managing and organizing work orders for our Branch and Complex Commercial Teams. If youre someone who thrives on getting things done, excels in organization, and has a knack for working wonders with Excel, we want to hear from you! Additionally, if your customer service skills are top-notch and your kindness and cooperation are unmatched, then you might just be the perfect fit for us. Read on to discover more about this exciting REMOTE opportunity!

A DAY IN THE LIFE OF AN ADMINISTRATIVE ASSISTANT - on the National Work Order Desk

As an Administrative Assistant, you are an organizational expert! You manage multiple job files (work orders) at one time from initiation through to receipt of payment. You are responsible for the quality of each file in terms of accuracy and completeness, combined with making sure that budgets and timelines are met. Following our standard operating procedures, you complete data entry, tracking, and updates. If any filing issues occur, you report them to the management lead and assist in providing a plan of action.

On a daily basis, you collaborate with Project Managers (PM) and Construction Managers (CM) regarding projects requiring attention and/or approaching deadlines to ensure no slippage in project planning. You continuously review projects to make sure that both the customers and our standards/key performance indicators are being met. Following up with PMs, CMs, and other stakeholders, you ensure that all tasks and filing of documentation are completed.

QUALIFICATIONS

• 1 to 3 years of administration work experience, within the restoration or construction industry
• Community college diploma or equivalent training
• Proficient with MS Office suite of applications along with ClaimTrak, Xactimate, and XactAnalysis.
• Strong administrative and organizational skills
• Strong attention to detail and data accuracy
• Ability to communicate clearly and effectively with others for the purpose of data exchange, project clarification and follow up
• Ability to capture work order procedures provided by others accurately and prepare accurate follow-ups.

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this Administrative Assistant position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

We thank all applicants, however, only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.