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Consultant, Strategy & Technology

Selrhub It Solutions | Toronto, ON | CA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Selrhub It Solutions with the position of Consultant, Strategy & Technology - Selrhub It Solutions which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Consultant, Strategy & Technology - Selrhub It Solutions below matches your qualifications. Good Luck: D

Act as the first point of contact for customers, addressing inquiries, resolving issues, and providing assistance via phone, email, or chat....

Responsibilities:

  • Act as the first point of contact for customers, addressing inquiries, resolving issues, and providing assistance via phone, email, or chat.
  • Listen to customer concerns, empathize with their needs, and provide effective solutions in a timely manner.
  • Handle customer complaints and escalate complex issues to senior support staff or management as needed.
  • Maintain accurate records of customer interactions, transactions, comments, and complaints in the CRM system.
  • Educate customers about product features, functionalities, and usage to optimize their experience.
  • Follow up with customers to ensure their issues are resolved satisfactorily and provide additional assistance or information as necessary.
  • Collaborate with cross-functional teams, including sales, product development, and technical support, to address customer needs and improve products and services.
  • Stay up-to-date on product knowledge, industry trends, and best practices to provide informed support to customers.
  • Contribute to the development and improvement of customer support processes, procedures, and resources.

Requirements:

  • High school diploma or equivalent.
  • Proven experience in customer service or a related role.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Strong problem-solving and conflict resolution abilities.
  • Familiarity with CRM systems and customer support tools.
  • Basic technical knowledge and proficiency in using computer systems and software.

Information :

  • Company : Selrhub It Solutions
  • Position : Consultant, Strategy & Technology
  • Location : Toronto, ON
  • Country : CA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Consultant, Strategy & Technology job info - Selrhub It Solutions Toronto, ON above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Consultant, Strategy & Technology job info - Selrhub It Solutions Toronto, ON in 13-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 13-05-2024

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