Customer Service Attendant - Prince Rupert

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

At MNP we pride ourselves on being different – it’s our entrepreneurial drive that sets us apart. It’s the same drive that’s helped us become Canada’s fastest growing national firm. We foster collaboration, value your ideas, promote based on talent, live balanced lifestyles and make time for FUN. We are one firm, one team, collaborating to support you wherever you want to take your career.

Join the momentum. We are seeking an Administrative Assistant for our growing Consulting Services team. Driving business excellence, MNP is a leading national accounting, tax and business consulting firm in Canada. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Participate in the proposal process and help support the implementation, administration and management of client projects
• Support the design, development, formatting and proof reading of high-quality professional reports, proposals, templates, PowerPoint presentations and correspondence with strong attention to detail to ensure accuracy and effectiveness
• Support the delivery of high-quality client service to ensure client needs and are responded to in a timely, accurate and professional manner
• Tailor documents to meet specific requirements, including text and graphic representation of summarized information and communication materials
• Enter, review and maintain client records in the Client Relationship Management (CRM) platform
• Review upcoming deadlines and work requirements with the team: coordinate logistics and flow of work to specific team members for review/signature
• Perform a variety of administrative and clerical office support activities for multiple staff ensuring timely adherence and deadlines. This may include but is not limited to:
  • Coordinate and schedule internal and external meetings, appointments and travel arrangements
  • Record minutes at various meetings and distribute or archive them accordingly
  • Assist in the creation of presentations
  • Create, maintain and update spreadsheets
  • Maintain paper and electronic paper filing systems
  • Review, sort and distribute incoming and outgoing mail and couriers
  • Support leader(s) through calendar and travel management, invoicing and A/R
  • Develop a thorough understanding of MNP’s services, businesses and industry through experiential learning with clients
  • Contribute to the development of new ideas and approaches to improve work processes
  • Work collaboratively with other team members and leadership

The primary responsibility of the successful candidate will be to provide support to the Edmonton Office, while also extending assistance to other offices throughout the Prairies region.

Skills and Experience

• Related post-secondary education in administration is an asset
• Minimum of 3 years of related administrative experience
• Previous experience working in a partnership or professional services firm is an asset
• Strong client service focus in dealing with both external and internal clients
• Strong computer literacy including effective working skills of Microsoft Word, Excel and PowerPoint
• Flexibility to work overtime when required
• Some travel may be required

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!