Client Care Attendant

Join Our Team: Transforming Lives and Enriching Care as a Client Care Attendant. Explore our integrated campus to learn more.

Effective April 1, 2024, University Health Network (UHN) and West Park Healthcare Centre have come together to form Canadas most comprehensive and specialized rehabilitation and complex continuing care centre. Learn more about our integration, new hospital and building Canadas leading rehabilitation ecosystem here.

As an integral member of the healthcare team, the Certified Care Attendant (CCA) fulfills assigned responsibilities related to patients daily routines and fundamental care requirements. Working within the framework of hospital guidelines, protocols, and the units care delivery approach, the CCA executes tasks under the supervision of the Registered Nurse, ensuring patients well-being and comfort.

• Follows KARDEX for patient care needs, including communication, meal assistance, transferring, ambulation, toileting, hygiene, and grooming.
• Executes individualized care plans, addressing instructions such as diet restrictions, safe transferring, pressure ulcer prevention, restraint use, fall prevention, and assisted communication.
• Reports patient condition changes to the Registered Nurse promptly and objectively, including skin integrity, mental status, sleep patterns, nutritional factors, weight, bowel functions, and behaviors.
• Assists with psychosocial patient needs, responds to call bells, answers phones, supports healthcare team, provides coverage during breaks, attends meetings, and contributes to a safe environment.
• Documents care and changes in patient condition following hospital policy, using Core Care Summary and Progress Notes.
• Operates equipment like lifts and wheelchairs, ensuring functionality and notifying staff of concerns.
• Maintains a safe environment by adhering to safety standards, identifying and preventing safety issues, attending safety meetings, and using personal protective equipment.
• Exhibits the centers core values and contributes to patients well-being.

• High school diploma (Grade 12) or equivalent education.
• Personal Support Worker Certification obtained from either an Ontario College of Applied Arts and Technology program or an Accredited PSW Educational Program.
• Experience preferably at least one year of full-time equivalent work experience within the past three years.
• Excellent verbal and written communication skills with a courteous approach towards the public.
• Proficiency in working collaboratively as a team member within an interprofessional environment.
• Capability to follow directions while also being able to work independently.
• Fundamental computer skills in Microsoft Office (e.g., Word), Internet usage, and Outlook Express.
• Demonstrated satisfactory work performance in the current or previous roles.
• Basic Cardiac Life Support (BCLS) certificate preferred.
• Strong attendance and punctuality record.

West Park Healthcare Centre employees are required to be fully vaccinated as a condition of hire in accordance with the hospital’s COVID-19 Immunization Policy. Accommodations to this requirement under the Ontario Human Rights Code may be available subject to supporting evidence.

At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand. We are dedicated to building a workforce that reflects the diversity of the community.

Our accessible employment practices are in compliance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For further assistance please contact the Human Resources Department at recruitment@westpark.org or call (416) 243-3600 extension 30620.

Join our team and help patients reclaim their lives at West Park Healthcare Centre!