Customer Experience Representative

Reference # 2024-14568 Location Halifax Posting Date May. 24, 2024 Address Downtown Halifax - 1858 Granville Street Halifax, Nova Scotia B3J 0A2 Canada

Description:
Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?
What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career - there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs
What does a successful Host/Greeter look like?
As the first impression of the restaurant they are always smiling and happy
Leads by example and works alongside their team members
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality", & Boston Pizzas Brand Standards
Effectively communicates, sharing goals and challenges
Maintains composure and thrives in a fast pace environment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canadas 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!