Analyste, Assurance de la qualité

✨ One platform, a whole world of opportunity

Right now, the best jobs are limited to people in a handful of the worlds wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. Were proof that companies dont need an office to create a highly-engaged culture. Since the companys inception in January 2020, Oyster has:

Created a fully-distributed, vibrant team of 500+ employees across 60+ countries ‍Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs Established a diverse leadership team and an employee base thats 60% female Achieved one of the highest employee engagement scores in its class Raised $150 million in Series C funding at a valuation of over $1 billion!

Our momentum speaks to the power of global employment—and were just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, wed love for you to apply!

Location: While this position is posted in a specific location, all of Oysters positions are fully remote and you can work from home. Forever. The person in this role needs to be located within UTC + / - 6 hrs.

You will be joining our People Services team as an International HRBP, supporting our team members and customers across your allocated countries (US & UK). Your pragmatic approach to HR topics combined with your extensive country HR experience will help guide our internal Oyster teams to best support our team members and customers. With your customer-focused outlook and your ability to solve even the most complex HR matter, you will make our customers wish that they had our HR for all their matters, even beyond distributed workers!

This is 6 month fixed-term employment contract.

What youll do…

Manage Complex ER Matters: With human-centricity and risk mitigation at the forefront, you will autonomously navigate, manage, and resolve complex ER matters. This could include conducting investigations, managing disciplinaries, and leading terminations. This will also include matters related to both performance and behaviors.

Cross-functional Partnership: You will partner across Oyster, including with our Legal team, Business Units, and Revenue teams. Additionally, as a customer-facing HRBP, you will work closely with our customers in delivering solutions and providing practical guidance.

Team Collaboration: You will work closely with your fellow HRBPs & HR Advisors, whether partnering on projects or supporting one another with case management or country cover. Were a super collaborative team, so there will be plenty of opportunities to explore new countries, jump into projects, or work together on a BAU initiative.

HR Information & Knowledge: You will provide guidance and advice on HR topics that cannot be resolved by our first-line teams. You will also draft and quality-check country-specific information on a wide range of HR topics, and will seek opportunities to proactively improve country-specific HR information. You will also distil your knowledge to several audiences - whether providing training for internal Oysters to increase their knowledge, working with teams to problem-solve country-specific issues, or joining customer calls when there are country-specific HR queries.

Project Ownership & Support: You will actively contribute to People Services projects and cross-team projects as we work towards our Mission to enable companies to hire anyone, anywhere!

Required Experience

• 6+ years of complex global, Employment Relations experience as an HRBP or HR Advisor. Youll be able to demonstrate the ability to autonomously manage and resolve complex employee relations (ER) matters.
• You have dealt with the most tricky HR situations including conducting investigations, handling disciplinaries, and leading terminations. Experience in addressing both performance and behavioral issues in the UK and the USA.
• You are confident in your HR knowledge and will provide options and recommendations on courses of action when we are facing problems we need to solve.
• You have a proven track record of collaboration & cross-functional partnership. You can effectively partner with various teams across the organization, including Legal, Business Units, and Revenue teams. Experience in customer-facing HR business partnering is highly desirable.
• You have provided HR support across multiple countries, with extensive knowledge of HR topics with the ability to provide guidance and advice on complex HR issues.
• You have an understanding of local cultural norms in the UK & USA in relation to HR and employment.
• You are a clear communicator who can simply explain complex topics both verbally and in written form with the ability to distill complex information for different audiences, including providing training and support internally and externally.
• You are experienced and confident presenting to a wide range of stakeholders.
• You are excited to build and challenge the status quo.
• You are Customer, Team Member and Employee focused in everything you do!
• [BONUS] You have worked in a fast growing start up company before.

Youll also need...

• A reliable home internet connection (or be able to get one)
• Fluent English language skills

How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesnt just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, weve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and youre authorized to work where you live, the world is truly your Oyster.
• Paid time off: Were all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
• Wellbeing allowance: Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
• WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; well get you up and running in no time!

✨ The best jobs should be available to everyone

At Oyster, we celebrate a variety of perspectives and experiences and weve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often dont apply for roles they dont feel they meet all the criteria for. Were committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but dont necessarily check every single box, please consider applying. Wed love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline.