Client Care Representative

What it’s like to be a Northbridge Claims Appraiser:

As a Claims Appraiser you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Appraisers are responsible for reviewing and assessing the value of vehicles through photo-based estimating. They have strong attention to detail, are analytical and able to “connect the dots” in every claim they manage.

Working in a collaborative, tight-knit team, there is the opportunity for coaching, mentoring and development from our more experienced Appraisers to help grow both your customer service and problem-solving skills.

We want your talent

if you are great at:

• Investigating evaluating and appraising physical damage losses

• Effectively managing a busy day to day schedule

• Providing a great Customer experience

And you have:

• Post-Secondary Education in an Insurance focused program or related program

• Working towards the CIP designation an asset

• Minimum 5 years of estimating/appraisal experience

• Experience with Mitchell Workcentre, Mitchell Connect and Mitchell Ultramate

• Strong technical skills with MS Office Suite

• Ability to clearly communicate with Claimants, Brokers, and vendors

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

#LI-PS1 #LI-Hybrid

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.