Représentant(e) service à la clientèle (Temps partiel 20 à 28 hrs/semaine)

Assignment Description

Enters and updates information into computer programs or databases. Assesses files to determine what information needs to be entered and the appropriate location for entry. Prepares source data for entry by compiling and sorting information and establishes entry priorities. Follows verbal and written instructions. Maintains data entry requirements by following data program techniques and procedures. Works with moderate work direction and can identify issues/problems but may need assistance in resolving. Able to manage, train and mentor other office staff, lead projects, handle confidential and sensitive data. Nature of the job is generally creating rather than maintaining and developing rather than monitoring.

SKILLS AND QUALIFICATIONS Typing, attention to detail, 10-key number entry

Potential tasks (not all related to Data Entry but required for this multi-tasking role):

• Gather metadata from files within LAN folders to transfer to excel workbook and/or database
• Collaborate with subject matter experts to support decisions made on tasks
• Update controlled binders and manuals
• Print and compile updates to controlled binders and manuals
• Process updates to controlled forms
• Data entry – enter new requests
• Support Verification & Validation (V&Vs) on controlled binders, manuals and drawings
• Follow ups on outstanding drawing and document update requests (TRs and DRFTs)
• Close drawing and document update requests (TRs and DRFTs) in SharePoint
• Plot drawings
• Support Stick filing - update hanging sticks with controlled drawings
• Reporting – Quarterly Status reports, Process & Instrumentation Drawing (P&ID) Reports
• Support Process & Instrumentation Drawing (P&ID) distribution

Qualifications Required

• High level attention to detail
• High level of organization skills
• High level of prioritization skills
• Ability to problem solve
• Able to self-direct work
• Able to learn and retain new tasks quickly
• Able to work in a team or independently
• Able to switch focus as required
• Able to focus on tedious and time-consuming work for extended time as required
• Able to review, understand and follow written work instructions
• High level of communication skills – both verbal and written (English)
• Typing skills – Intermediate to Advanced
• Microsoft suite skill level – Intermediate to Advanced (focus on Word and Excel)
• Ability in using PDF Writer or Bluebeam (Beginner to intermediate)

Location

Edmonton, AB

Job Types: Full-time, Fixed term contract
Contract length: 12-18 months

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 2024-05-14