administrative assistant
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the EBlock Corp. with the position of administrative assistant - EBlock Corp. which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information administrative assistant - EBlock Corp. below matches your qualifications. Good Luck: D
Consistent with our long-term goals, our objective is to reduce the time required by dealers to reach the maximum number of customers with consistent accurate,…...
We are currently looking for outgoing individuals who strive to provide superior customer satisfaction to automotive dealerships. In this role, the successful candidate will be responsible for taking and managing inbound phone and email support requests from clients and internal sales staff, providing resolution within a timely manner, and conducting product demos and training sessions. The ideal candidate will also possess technical troubleshooting skills and a positive, creative, and confident attitude.
This is a remote temporary role: May 2024 - August 2025
Work Schedule: Monday - Friday (10:00 AM - 6:00 PM EST) and occasional Saturdays (10:00 AM - 5:00 PM EST)
This role is eligible for participation in our Medical, Dental, and Vision benefits plan. Responsibilities: What You Will Do:
- Respond to first level customer support phone calls and emails to provide customer service and resolution
- Resolve support issues in a prompt and efficient manner while escalating to the sales team, the support manager, or technical team members when necessary
- Produce clear, efficient, and timely written logs of calls and emails into a client-case tracking system to manage requests and issues
- Identify and document recurring customer issues to determine standardized working solutions, to build on a knowledge-base
- Maintain a working knowledge regarding company’s products and systems
- QA resolved cases that have been assigned to developers, web-developers and designers
- Minimum high school diploma. College diploma or University degree is preferred.
- Strong analytical, problem solving, and troubleshooting skills
- Ability to set priorities and meet deadlines as well as remain flexible
- Experience with ticketing systems or helpdesk software (preferred)
- Working knowledge of WordPress CMS Platform or other CMS platforms (preferred)
- Strong understanding of Windows and MacOS operating systems and basic networking concepts (preferred)
- Competitive pay
- Medical, Dental & Vision
- Paid time off
- Flexible working environment
- Continuous Learning
- And an amazing culture to top it all off!
E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.
E INC takes cybersecurity seriously. For awareness, all active job openings are listed on our careers page, here: https://careers.eblock.com/careers-home/. E INC will reach out to candidates via our Application Tracking System iCIMS, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.
Information :
- Company : EBlock Corp.
- Position : administrative assistant
- Location : Remote in Canada
- Country : CA
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the administrative assistant job info - EBlock Corp. Remote in Canada above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies administrative assistant job info - EBlock Corp. Remote in Canada in 25-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 25-04-2024
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